Bloomerang CRM vs. Blackbaud Luminate Online
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Bloomerang CRM | Score8.1 out of 10 | N/A | Bloomerang CRM helps nonprofits to raise more by turning donor data into deeper relationships. With a complete 360º view of every supporter, the solution helps identify top prospects, personalize outreach, and retain more donors. Engagement and Generosity Scores, real-time dashboards, and mobile access help users to see who’s ready to give and when to reach out—supporting fundraising with confidence. From first-time donors to lifelong champions, every interaction is an opportunity… | $1,500 per year |
 Blackbaud Luminate Online | Score3.9 out of 10 | Mid-Size Companies (51-1,000 employees) | Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | Required | ||||||||||||||
| Additional Details | All Plans include: Unlimited users, free email & chat support, free access to Bloomerang Academy, unlimited standard online giving pages & forms, donor engagement scoring, wealth screening, sustainability scorecard, email marketing, nightly address verification & deceased suppression updates, and 1 scholarship to Fundraising Standard (40 pts toward CFRE certification, $599 value) | Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model. | ||||||||||||||
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| Communications and Marketing |
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| Reporting and Analytics |
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| Fundraising and Events |
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| Security and Platform |
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| Bloomerang CRM | Blackbaud Luminate Online | |
|---|---|---|
| Likelihood to Recommend | 8.3 | 3.7 |
| Likelihood to Renew | 9.1 | 9.0 |
| Usability | 8.0 | 2.1 |
| Availability | - | 10.0 |
| Performance | - | 9.2 |
| Support Rating | 10.0 | 5.0 |
| In-Person Training | - | 8.0 |
| Online Training | - | 7.3 |
| Implementation Rating | 9.1 | 3.0 |
| Configurability | - | 6.6 |
| Ease of integration | - | 6.0 |
| Product Scalability | - | 9.8 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 5.0 |