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Bloomfire vs. Inbenta Enterprise Search

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A
    Pricing
    BloomfireInbenta Enterprise Search
    Editions & Modules
    Basic
    $25.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BloomfireInbenta Enterprise Search
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25Required
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
    More Pricing Information
    User Ratings
    BloomfireInbenta Enterprise Search
    Likelihood to Recommend
    9.2
    (174 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (15 ratings)
    -
    (0 ratings)