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Bloomreach - The Agentic Platform for Personalization vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomreach - The Agentic Platform for Personalization

    Score8.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bloomreach is presented as an agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses can use Bloomreach to create experiences that drive growth and loyalty. Bloomreach states that they currently drive personalization for 1,400+…N/A

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Bloomreach - The Agentic Platform for PersonalizationMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bloomreach - The Agentic Platform for PersonalizationMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsBloomreach pricing is quote-based. Bloomreach pricing is customized to the number of customers served, product catalog size, and the number of events executed – such as how many emails or SMS messages are sent.
    More Pricing Information
    Community Pulse
    Bloomreach - The Agentic Platform for PersonalizationMicrosoft Dynamics 365
    Considered Both Products
    Bloomreach
    Chose Bloomreach - The Agentic Platform for Personalization
    Single, connected solution. Support app and mobile communications out the box. Built-in analysis and analytics.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bloomreach - The Agentic Platform for PersonalizationMicrosoft Dynamics 365
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.9
    56 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    WYSIWYG email editor8.651 Ratings00 Ratings
    Dynamic content7.852 Ratings00 Ratings
    Ability to test dynamic content7.951 Ratings00 Ratings
    Landing pages6.425 Ratings00 Ratings
    A/B testing7.954 Ratings00 Ratings
    Mobile optimization8.345 Ratings00 Ratings
    Email deliverability reporting7.755 Ratings00 Ratings
    List management8.044 Ratings00 Ratings
    Triggered drip sequences8.638 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.3
    43 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Lead nurturing automation8.936 Ratings00 Ratings
    Lead scoring and grading8.337 Ratings00 Ratings
    Data quality management7.340 Ratings00 Ratings
    Automated sales alerts and tasks8.719 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    38 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Calendaring8.535 Ratings00 Ratings
    Event/webinar marketing7.627 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    33 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Social sharing and campaigns7.828 Ratings00 Ratings
    Social profile integration8.320 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    7.5
    56 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Dashboards7.356 Ratings00 Ratings
    Standard reports7.153 Ratings00 Ratings
    Custom reports8.053 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    8.1
    84 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    API7.879 Ratings00 Ratings
    Role-based workflow & approvals8.340 Ratings00 Ratings
    Customizability7.847 Ratings00 Ratings
    Integration with Salesforce.com7.26 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.05 Ratings00 Ratings
    Integration with SugarCRM8.14 Ratings00 Ratings
    Third-party software integrations8.428 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management00 Ratings8.069 Ratings
    Workflow management00 Ratings8.067 Ratings
    Territory management00 Ratings6.051 Ratings
    Opportunity management00 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.066 Ratings
    Contract management00 Ratings7.052 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Interaction tracking00 Ratings7.060 Ratings
    Channel / partner relationship management00 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management00 Ratings6.051 Ratings
    Call center management00 Ratings7.045 Ratings
    Help desk management00 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management00 Ratings8.061 Ratings
    Email marketing00 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management00 Ratings8.059 Ratings
    Billing and invoicing management00 Ratings8.044 Ratings
    Reporting00 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting00 Ratings7.055 Ratings
    Pipeline visualization00 Ratings5.061 Ratings
    Customizable reports00 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields00 Ratings8.165 Ratings
    Custom objects00 Ratings8.060 Ratings
    Scripting environment00 Ratings7.048 Ratings
    API for custom integration00 Ratings8.052 Ratings
    Security
    Comparison of Security features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability00 Ratings7.056 Ratings
    Role-based user permissions00 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation00 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Bloomreach - The Agentic Platform for Personalization and Microsoft Dynamics 365
    Feature
    Bloomreach - The Agentic Platform for Personalization
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access00 Ratings7.048 Ratings
    User Ratings
    Bloomreach - The Agentic Platform for PersonalizationMicrosoft Dynamics 365
    Likelihood to Recommend
    9.8
    (147 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    8.0
    (20 ratings)
    Usability
    8.6
    (54 ratings)
    6.3
    (20 ratings)
    Availability
    8.1
    (15 ratings)
    -
    (0 ratings)
    Performance
    7.4
    (14 ratings)
    -
    (0 ratings)
    Bloomreach Customer Support
    8.0
    (17 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (110 ratings)
    8.0
    (11 ratings)
    In-Person Training
    8.4
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    7.2
    (4 ratings)
    9.2
    (4 ratings)
    Configurability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Ease of integration
    8.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (15 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (2 ratings)
    -
    (0 ratings)