Bluebeam vs. Square 9 Softworks

As stated before, the mobile application is a great companion to the desktop version. Either one works great in viewing, editing and saving documents. While the measurement tool is handy to have, we have found the precision to be lacking when measuring scaled drawings (construction design drawings). While it is a good rough place to start for measurements, we wouldn't recommend relying on the precision of the measurements taken on something with a very large scale.

Incentivized

Square 9 Softworks is well suited for unique needs within companies. We have built, renovated, and optimized custom workflows within our archives, designed highly specific interfaces with our ERP platform, and Square 9 Softworks has answered the bell through it all.

• Overlaying pdf drawings to identify changes made by architects.
• Scaling dimensions when the architect has not provided required dimensions to proceed with work in the field.
• Hyperlinking construction documents with required information makes it much easier to look through multiple sheets in less time.

Incentivized

• The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
• While indexing fields in Global Search, the Key Free tool works great.
• Global Search is well-organized. It's easy to navigate and find your documents.
• The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.

Incentivized

• If you have several tabs open and you try to drag one out for a side by side view then you do not have all the modification options and you have to combine them back together.
• There is a lag time when hitting the print option.
• There is also a lag time when opening files, sometimes I think the window is frozen.
• I wish the basic version also had basic file editing, as in editing a document as Adobe does.

Incentivized

• Overall, it is not as stable as other software. Some errors could not be fixed, such as a form going forward without approval because a user pressed "enter" twice in a row.
• I probably only use 20% of the functionality. Beyond that, I'd have to pay for development. We did that once, and the project that we paid for never was implemented. They allowed us to request a design before my time that was so complicated that they never got it to work. Once I came on board, I implemented a much simpler solution.
• Our upgrade took much, much longer than expected, and was disrupted by so many software issues.

Incentivized

Bluebeam is a powerful PDF viewer and mark-up tool. We are more familiar with it than Adobe Acrobat Pro or other viewers, and it has more features geared towards construction document managers than Acrobat Pro does.

Incentivized

We are definitely renewing our SmartSearch. This is the only place all of our companies contracts and regulatory filings are kept. Our company would lose track of all expiring contracts if we did not renew. We would also need to spend many hours figuring out a new organizational system for all of our files, as well as savings the documents from SmartSearch onto the computer.

I'm constantly finding that Bluebeam Revu does more than I knew it could. And when I find something that it can't do, I've found that Bluebeam truly listens to its user base and will work to incorporate any good suggestion when feasible.

Incentivized

The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.

Incentivized

Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.

With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.

Its hard for me to give a rating on this one as we rarely have to use the support feature for Bluebeam. However, when we have used it, they have been ultra supportive in helping us get exactly what we needed. I know another engineer was trying to figure out a feature and the rep gave a detailed tutorial on how to complete the task

Incentivized

Support is always extremely helpful and responsive. Whenever we have a question, it is simple contacting them and also setting-up an appointment, if necessary. Scheduling the appointment is easy and they are willing to talk on the phone, which is not always true with software companies. Their report support tools are also really east to use.

Incentivized

It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.

I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.

Incentivized

Bluebeam is a diverse program with many functions and tools, whereas competitive programs only specialize in one or few tasks. Although there are many tools within the program, users can still quickly learn how to use the program to best fit their needs. There is always a help tab for any assistance needed.

Incentivized

SharePoint and Square 9 Softworks are similar in some ways and totally different in others. They both do workflow, although Square 9 Workflow gives administrators more options. They both have a repository, although Square 9 GlobalSearch is more structured in terms of customization. Using field values allows for more exact search capabilites. Square 9 AI tools allows administrators to get the correct data off the page more precisely with less effort.

Incentivized

The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.

• A major positive aspect is being able to take your computer home without taking the entire set of paper drawings. They have made it so easy to navigate a set of drawings that I can work at home using only the digital drawings.
• Collaboration with owners and architects has been a great feature. Setting up a Bluebeam studio and having everyone get in and mark things up, then having the architect be able to go in and see what markups have been added, has made the constructability review process much much better.
• Even when not working on drawings, Bluebeam is a very good tool for working with standard PDF documents. The markup tools are very easy to use.
• The negative aspect is the takeoff function because some people would like estimators to use the Bluebeam takeoff because it would make their job easier down the road; however, the actual act of doing a full scale takeoff in Bluebeam would require much more time.

Incentivized

• Reduction in human error through manual data entry process now being automated
• Reduction in cost due to automation allowing the function to not require a full time employee
• Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)

Incentivized