bluecap™ AI Meeting Assistant vs. Five9
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 bluecap™ AI Meeting Assistant | Score8 out of 10 | N/A | bluecap™ joins the user's meetings and acts as a personal assistant; taking notes, recording the call, and helping the user stay focused on participants. bluecap™ is an AI assistant that keeps working after the call is done. It provides an executive summary, key takeaways, and a deep analysis of topics and how they were received by the audience. | $13 per month per user |
 Five9 | Score8.4 out of 10 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | $119 per month |
| bluecap™ AI Meeting Assistant | Five9 | |||||||||||||||
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Each plan has included maximum number of hours. Plan Advanced includes up to 4 hours of summary, Plan Professional includes up to 8 hours of summary, Plan Business includes advanced analytics and up to 60 hours of summary. Additional hours are charged per hour at $3.80, $3.25 and $2.85 respectively. | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| bluecap™ AI Meeting Assistant | Five9 | |
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| Likelihood to Recommend | 8.4 | 6.5 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.0 |
| Availability | - | 9.0 |
| Performance | - | 8.0 |
| Support Rating | - | 9.0 |
| Online Training | - | 10.0 |
| Implementation Rating | - | 10.0 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 9.0 |
| Professional Services | - | 9.0 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |