BMC Helix Virtual Agent vs. SAP Conversational AI (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix Virtual Agent | Score8 out of 10 | N/A | BMC Helix Virtual Agent (formerly Helix Chatbot) is designed to offer intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace and BMC Helix Business Workflows. These applications address changing expectations around user experiences and go beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. | N/A |
 SAP Conversational AI (discontinued) | Score6.8 out of 10 | N/A | SAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract. | N/A |
| BMC Helix Virtual Agent | SAP Conversational AI (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| BMC Helix Virtual Agent | SAP Conversational AI (discontinued) | |
|---|---|---|
| Likelihood to Recommend | - | 7.4 |
| Usability | - | 7.7 |
| Availability | - | 8.2 |
| Performance | - | 8.2 |
| Support Rating | - | 6.5 |