BMC Helix Configuration Management Database (CMDB) vs. i-doit

Track and manage hardware, software, and cloud service configuration and relationship. Measure the success of your configuration management process and policy with predefined KPIs. Automatically populate and update CMBD minutes with BCM Helix Discovery, BMC Helix Client Management, and other connectors. Import and federate data from other sources with powerful Integra tools using a rich set of API.

Incentivized

It really does asset management well. We rely on this heavily to keep track of all our assets. With today's work-from-home world, this software ensures our assets are accounted for.

Incentivized

• Atrium CMDB integration with Remedy and SmartIT are great! It's very simple to select an asset which is affected by a work ticket.
• The storage capacity of information which can be saved into the CMDB is vast. It's not limited to IT based assets only.

Incentivized

• Asset management
• Intuitive
• Reliable

Incentivized

• Better financial systems, depreciation, chargebacks, etc
• Easier time to customize the forms

Incentivized

• No disdain In any manner.
• Has a beautiful UI.
• Has basic editing functions that enables IT companies to have efficient Infrastructure Management.

Incentivized

Once you have an understanding of the many use cases that this software can meet, you will be able to tightly integrate this into a ticketing system which increases the ROI of the product tremendously.

Incentivized

Let's detect potential conflicts when multiple changes are scheduled for the same time. Understand what services are affected by the ticket you're working on. Automatically route tickets to the potential solver based on CMDB data. Retrieve detailed configuration data for the assets you are troubleshooting. Resolve tickets faster. It is highly scalable.

Incentivized

It is very simple to use. Makes it easy for MSPs to deliver valuable technology services within a short time. A comprehensive data center and network management solution. Provides end-to-end marketing analytics to enable data-driven market choices. It is a very scalable multi-vendor network management and IT operations tool.

Incentivized

• A properly maintained CMDB can save you large dollar amount when it comes to compliance, theft and replacements.

• Lets you run a relationship-based CMDB model for service modeling and visualization.
• It becomes very easy to weigh the dependency chain between devices, software assignment, and cluster management for easy documentation.
• Gives quick solutions on how to troubleshoot networks.

Incentivized