BMC Helix ITSM vs. EZO AssetSonar
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix ITSM | Score9 out of 10 | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A |
 EZO AssetSonar | N/A | N/A | An IT asset management solution that lets IT managers can map out the entire IT asset landscape, optimize ITAM lifecycles for peak performance, stay audit-ready, and fine-tune SaaS spending down to the last dollar. It is used to track all hardware with an ITAM agent and conduct network discovery, with MDM integrations for both Windows and Mac devices. AssetSonar also centralizes software license data to optimize the enterprise software stack. This helps IT managers to reclaim unused… | $90 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| BMC Helix ITSM | EZO AssetSonar | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.5 | - |
| Usability | 8.7 | - |
| Support Rating | 3.0 | - |
| Online Training | 6.0 | - |
| Implementation Rating | 6.6 | - |
| Configurability | 5.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 7.0 | - |
| Vendor pre-sale | 8.0 | - |