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BMC Helix ITSM vs. FinQuery Software Management

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BMC Helix ITSM

260 Reviews and Ratings

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FinQuery Software Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix ITSM

    Score9 out of 10
    		N/ABMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations.N/A

    FinQuery Software Management

    		N/AN/AFinQuery Software Management (formerly StackShine) is software asset management that unites IT and finance by providing a SAM solution without unneeded ITSM costs. FinQuery automatically detects software applications and replaces manual processes with a centralized dashboard that provides full visibility into software used within an organization, tracking 100s of applications right out of the box. It can be used to reclaim unused licenses, consolidate duplicate subscriptions, and automate…

    $9,000

    per year

    Pricing
    BMC Helix ITSMFinQuery Software Management
    Editions & Modules
    BMC Helix ITSM
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix ITSMFinQuery Software Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    BMC Helix ITSMFinQuery Software Management
    Incident and problem management
    Comparison of Incident and problem management features of BMC Helix ITSM and FinQuery Software Management
    Feature
    BMC Helix ITSM
    8.5
    92 Ratings
    FinQuery Software Management
    -
    Ratings
    Organize and prioritize service tickets9.191 Ratings00 Ratings
    Expert directory8.662 Ratings00 Ratings
    Service restoration8.774 Ratings00 Ratings
    Self-service tools8.783 Ratings00 Ratings
    Subscription-based notifications8.165 Ratings00 Ratings
    ITSM collaboration and documentation8.281 Ratings00 Ratings
    ITSM reports and dashboards8.382 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of BMC Helix ITSM and FinQuery Software Management
    Feature
    BMC Helix ITSM
    8.3
    80 Ratings
    FinQuery Software Management
    -
    Ratings
    Configuration mangement8.777 Ratings00 Ratings
    Asset management dashboard8.473 Ratings00 Ratings
    Policy and contract enforcement7.957 Ratings00 Ratings
    Change management
    Comparison of Change management features of BMC Helix ITSM and FinQuery Software Management
    Feature
    BMC Helix ITSM
    8.5
    84 Ratings
    FinQuery Software Management
    -
    Ratings
    Change requests repository8.883 Ratings00 Ratings
    Change calendar8.379 Ratings00 Ratings
    Service-level management8.479 Ratings00 Ratings
    User Ratings
    BMC Helix ITSMFinQuery Software Management
    Likelihood to Recommend
    9.0
    (100 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.5
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (51 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (10 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.6
    (2 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)