BMC Helix ITSM vs. Splunk Asset and Risk Intelligence
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix ITSM | Score9 out of 10 | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A |
 Splunk Asset and Risk Intelligence | N/A | N/A | Splunk Asset and Risk Intelligence offers proactive risk mitigation through continuous asset discovery and compliance monitoring. It is used to continuously discover assets, enrich and accelerate investigations and uncover compliance gaps. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| BMC Helix ITSM | Splunk Asset and Risk Intelligence | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BMC Helix ITSM | Splunk Asset and Risk Intelligence | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.5 | - |
| Usability | 8.7 | - |
| Support Rating | 3.0 | - |
| Online Training | 6.0 | - |
| Implementation Rating | 6.6 | - |
| Configurability | 5.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 7.0 | - |
| Vendor pre-sale | 8.0 | - |