BMC Helix ITSM vs. Tragging Fixed Assets Tracking
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BMC Helix ITSM | Score9 out of 10 | N/A | BMC Helix ITSM replaces Remedy. It is a broad suite of ITSM, tools with strong integrations to other BMC tools and in-built ITAM. The product is used mainly by global brands and is offered in on-premise and SaaS configurations. | N/A |
 Tragging Fixed Assets Tracking | Score7 out of 10 | N/A | Tragging Fixed Assets Tracking is RFID software that allows asset managers to efficiently perform regular physical inventories. Using a Windows CE/Mobile handheld computer with integrated RFID reader, personnel can quickly read all of the asset tags in an area. With the enhanced capability of Fixed Assets RFID software, personnel can reconcile asset counts right on a handheld computer, as it relies on the visual interaction with the user and it uses a color indicator based approach and… | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $4,000 per installation | ||||||||||||||
| Additional Details | — | Pricing is divided into 2 parts: -Software: Back-end desktop license 5000$ / each additional license 800$ -Hardware: Starting Fees: 4000$ (RFID Handheld Reader & 1000 RFID Tag) | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BMC Helix ITSM | Tragging Fixed Assets Tracking | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.5 | - |
| Usability | 8.7 | - |
| Support Rating | 3.0 | - |
| Online Training | 6.0 | - |
| Implementation Rating | 6.6 | - |
| Configurability | 5.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 7.0 | - |
| Vendor pre-sale | 8.0 | - |