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Bonterra EveryAction vs. Blackbaud Luminate Online

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra EveryAction

    Score7.9 out of 10
    N/ABonterra EveryAction enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A

    Blackbaud Luminate Online

    Score3.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels. According to the vendor, Luminate Online helps non-profits: Better understand online supporters Make the right ask at the right time Launch creative fundraising campaigns Automated campaigns stimulate engagement and action through targeted welcome messages with personalized…N/A
    Pricing
    Bonterra EveryActionBlackbaud Luminate Online
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra EveryActionBlackbaud Luminate Online
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional DetailsLuminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.
    More Pricing Information
    Community Pulse
    Bonterra EveryActionBlackbaud Luminate Online
    Considered Both Products
    Bonterra
    Chose Bonterra EveryAction
    I didn't choose EveryAction at any organization I've used it at. Luminate has a more powerful reporting system and a more established database, but working with their account management was always a nightmare and that hasn't been the case at EveryAction.
    Incentivized
    Chose Bonterra EveryAction
    Configuring emails is a more tedious job than in previously used platforms.
    Incentivized
    Chose Bonterra EveryAction
    EveryAction had much better backend user interface and data management features compared to Blackbaud, and is easier to use, quicker to migrate, and cheaper than Salesforce. EveryAction lacks Salesforce's robust online community of users/online documentation. It's not as well …
    Incentivized
    Blackbaud
    Chose Blackbaud Luminate Online
    [I feel] Luminate has a less evolved feature set and a significantly more closed ecosystem, limiting the uses cases dramatically.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Bonterra EveryActionBlackbaud Luminate Online
    Likelihood to Recommend
    7.7
    (150 ratings)
    3.6
    (87 ratings)
    Likelihood to Renew
    1.1
    (5 ratings)
    9.0
    (21 ratings)
    Usability
    3.5
    (6 ratings)
    2.1
    (28 ratings)
    Availability
    8.1
    (145 ratings)
    10.0
    (3 ratings)
    Performance
    8.5
    (2 ratings)
    9.2
    (9 ratings)
    Support Rating
    1.9
    (8 ratings)
    5.0
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    7.3
    (14 ratings)
    Implementation Rating
    7.1
    (143 ratings)
    3.0
    (4 ratings)
    Configurability
    5.7
    (2 ratings)
    6.6
    (9 ratings)
    Ease of integration
    8.9
    (2 ratings)
    6.0
    (1 ratings)
    Product Scalability
    10.0
    (2 ratings)
    9.8
    (11 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    5.0
    (1 ratings)