Bonusly helps teams improve engagement and adopt the behaviors that set them, and their organization, up for long-term success. It is used to make recognition meaningful and habitual, and to help organizations build cultures where people want to stay and grow together. The vendor states that more than 3,400 global organizations, including DoorDash, Toast, Seat Geek, and Magna-Tiles, use Bonusly’s recognition to see what recognition done right can achieve.
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Maestro
Score 7.6 out of 10
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Maestro is an employee performance and talent mangement software solution offered by Madison.
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Pricing
Bonusly
Maestro
Editions & Modules
Appreciate
Custom
per year per seat
Connect
Custom
per year per seat
Achieve
Custom
per year per seat
No answers on this topic
Offerings
Pricing Offerings
Bonusly
Maestro
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Custom enterprise pricing includes every Core & Pro feature, plus:
- 99% guaranteed uptime SLA
- Dedicated support and consultation team
- Launch strategy and rollout support
- Manager resources and training
Bonusly has provided us a formal space to post recognition. While face to face recognition still occurs, this is a place where staff can post publicly or privately, but a majority choose public. It has been incredibly popular since our implementation. Staff love the ability to earn time off through recognition. That customized redemption is our most popular reward.
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
Moderation. The freedom to post anything for recognition can get out of hand depending on your tolerance/company culture. There are very little to no tools around better this.
Bonusly has not done much in the way of adding features. Hard to call it a con but other similar platforms have extended into allowing more directed involvement from the organization. In other words: Bonusly is a little TOO hands-off in some ways.
Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
Bonusly is easy to use and intuitive for anyone familiar with technology and using websites. There is a page where posts are made, and a page where rewards are redeemed. It is very straightforward.
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
the cost was [the] main factor for us. I think the platforms are very similar. Bonusly is one focused on just employee recognition which is great and concise. BlueBoard offers a lot more by way of experiences and gift-giving for recognition but on the pricier side.
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
