BotSailor vs. Tidio

BotSailor

Tidio

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BotSailor	Score 4.0 out of 10	N/A	BotSailor is a chatbot builder for WhatsApp, Facebook Messenger, Instagram DM, and Telegram, and it's free for up to 1,000 subscribers. It's not just a chatbot builder; it's a chatbot marketing software with Live Chat. BotSailor can be used to broadcast unlimited WhatsApp messages for promotions, newsletters, or any kind of business communication. It offers a chat widget that can be used on websites to grow subscribers and provide instant replies to customer queries. User…	N/A
Tidio	Score 8.7 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 life time

Pricing

BotSailor

Tidio

Editions & Modules

No answers on this topic

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Offerings

Pricing Offerings
BotSailor	Tidio
Free Trial
No	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

More Pricing Information

Community Pulse
	BotSailor	Tidio
Considered Both Products	BotSailor No answer on this topic	Tidio TH Taylor Hicks Creative Strategist Chose Tidio While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product. Incentivized Helpful? JR Jonathan Rockett Sales, Marketing & Business Development Chose Tidio Freshworks CRM (formerly Freshsales), tawk.to and Zendesk Talk Incentivized Helpful?

Features

BotSailor

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	BotSailor - Ratings	Tidio 7.0 Ratings 17% below category average
Chat history and transcripts	00 Ratings	7.00 Ratings
Chat reporting	00 Ratings	7.00 Ratings
Chat and web analytics	00 Ratings	7.00 Ratings

Best Alternatives
	BotSailor	Tidio
Small Businesses	Front Score 7.1 out of 10	Front Score 7.1 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	BotSailor	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	BotSailor	Tidio
Likelihood to Recommend	No answers on this topic	It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Pros	No answers on this topic	Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	No answers on this topic	Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	No answers on this topic	While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product. Incentivized Taylor Hicks Creative Strategist Read full review
Return on Investment	No answers on this topic	Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots	BotSailor Screenshots	Tidio Screenshots