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BotUp by 500apps vs. Freshdesk Omni

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BotUp by 500apps

    N/AN/ABotup by 500apps is chatbot software that helps in building chatbots for businesses on Facebook, Slack, and WhatsApp. The vendor states that with seamless engagement, it can be used to build long-lasting relationships with users around the globe by making meaningful interactions. Botup offers a personalized conversational experience to users to improve the chances of getting them converted. Botup is designed to enable users to build a bot in minutes with higher engagement than building a bot…

    $14.99

    per month per user

    Freshdesk Omni

    Score9.5 out of 10
    N/AFreshdesk Omni is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future.

    $35

    per month per agent

    Pricing
    BotUp by 500appsFreshdesk Omni
    Editions & Modules
    All in one suite
    $14.99
    per month per user
    Growth
    $29
    per month (billed annually) per agent
    Pro
    $69
    per month (billed annually) per agent
    Enterprise
    $109
    per month (billed annually) per agent
    Offerings
    Pricing Offerings
    BotUp by 500appsFreshdesk Omni
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BotUp by 500appsFreshdesk Omni
    Incident and problem management
    Comparison of Incident and problem management features of BotUp by 500apps and Freshdesk Omni
    Feature
    BotUp by 500apps
    -
    Ratings
    Freshdesk Omni
    8.5
    1 Ratings
    Organize and prioritize service tickets00 Ratings9.11 Ratings
    Expert directory00 Ratings9.11 Ratings
    Subscription-based notifications00 Ratings7.31 Ratings
    Ticket creation and submission00 Ratings8.21 Ratings
    Ticket response00 Ratings9.11 Ratings
    Self Help Community
    Comparison of Self Help Community features of BotUp by 500apps and Freshdesk Omni
    Feature
    BotUp by 500apps
    -
    Ratings
    Freshdesk Omni
    9.1
    1 Ratings
    External knowledge base00 Ratings9.11 Ratings
    Internal knowledge base00 Ratings9.11 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of BotUp by 500apps and Freshdesk Omni
    Feature
    BotUp by 500apps
    -
    Ratings
    Freshdesk Omni
    7.3
    1 Ratings
    Customer portal00 Ratings9.11 Ratings
    IVR00 Ratings7.31 Ratings
    Social integration00 Ratings4.51 Ratings
    Email support00 Ratings7.31 Ratings
    Help Desk CRM integration00 Ratings8.21 Ratings
    User Ratings
    BotUp by 500appsFreshdesk Omni
    Likelihood to Recommend
    -
    (0 ratings)
    7.3
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)