Box vs. Latitude by Genesys
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Box | Score7.1 out of 10 | N/A | Box is an online Intelligent Content Management solution that caters to individual users as well as businesses. | $21 per month 3 users (minimum) |
 Latitude by Genesys | Score10 out of 10 | Mid-Size Companies (51-1,000 employees) | Latitude by Genesys® is a standalone product that provides an integrated solution to fully meet customers' requirements of accounts receivables challenges from day one delinquency or negligence through charge-off and debt sale. With a businesses servicing platform bridged with Latitude software, all the necessary information, both current and historic, is available to the agents on a single platform on a single desktop. Latitude also integrates with the Genesys PureCloud®, PureConnectTM… | $75 per month |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | A discount is available for annual pricing. | Prices listed are per named user, billed annually. Usage-based pricing may apply. | ||||||||||||||
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| Box | Latitude by Genesys | |
|---|---|---|
| Likelihood to Recommend | 6.7 | 8.4 |
| Likelihood to Renew | 8.0 | - |
| Usability | 6.7 | 8.2 |
| Availability | 10.0 | - |
| Performance | 9.1 | - |
| Support Rating | 8.5 | 9.1 |
| In-Person Training | 10.0 | - |
| Online Training | 10.0 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 10.0 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 10.0 | - |