TrustRadius

Brand24 vs. Cloudsocial

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brand24
Score 8.5 out of 10
N/A
Brand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…
$99
per month
Cloudsocial
Score 8.1 out of 10
Small Businesses (1-50 employees)
CloudSocial is a cloud-based platform that aims to make managing social media accounts easier and more efficient. With CloudSocial, the user can respond to real-time customer feedback, analyze and monitor trends in customer sentiment, listen carefully for key words and generally find ways to improve the reach of a business via various social media channels. This helps online business owners optimize marketing efforts by being able to respond quickly when issues come up, acting on positive…
$5
per month 1 user
Pricing
Brand24Cloudsocial
Editions & Modules
Individual
$99
per month 1 user
Team
$179
per month Unlimited users
Pro
$249
per month Unlimited users
Enterprise
$499
per month Unlimited users
Solo
$5
per month 1 user
Teams
$25
per month 5 users
Enterprise
$60
per month 20 users
Offerings
Pricing Offerings
Brand24Cloudsocial
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Brand24Cloudsocial
Best Alternatives
Brand24Cloudsocial
Small Businesses
Yext
Yext
Score 8.9 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
Yext
Yext
Score 8.9 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Yext
Yext
Score 8.9 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Brand24Cloudsocial
Likelihood to Recommend
8.2
(9 ratings)
-
(0 ratings)
User Testimonials
Brand24Cloudsocial
Likelihood to Recommend
Brand24
Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
BC
Brittany Cosby
Marketing Coordinator
Read full review
cloudsocial technologies pte ltd
No answers on this topic
Pros
Brand24
  • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
  • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
  • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
Kelcey Zacarese | TrustRadius Reviewer
Kelcey Zacarese
Analytics Manager, Social
Read full review
cloudsocial technologies pte ltd
No answers on this topic
Cons
Brand24
  • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
James McTavish | TrustRadius Reviewer
James McTavish
Senior Sales Development
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cloudsocial technologies pte ltd
No answers on this topic
Alternatives Considered
Brand24
I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
Read full review
cloudsocial technologies pte ltd
No answers on this topic
Return on Investment
Brand24
  • Positive: We can respond to customers in a reasonably realistic timeframe.
  • Positive: We get updates from old content that has new activity.
Tamar Weinberg | TrustRadius Reviewer
Tamar Weinberg
Social Media Customer Experience and Success Lead
Read full review
cloudsocial technologies pte ltd
No answers on this topic
ScreenShots

Brand24 Screenshots

Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.

Cloudsocial Screenshots

Screenshot of Publish - This interface allows users to post across individual social media profiles/pages or schedule posts by day, week and month on multiple social media channels.Screenshot of Omnibox - From here, users can reply to their audiences' messages, tweets and posts directly through a unified console. All email inbox messages can be quickly responded to from Omnibox. With collaborative workflows and multiple filters including in mention keyword search to focus on the most relevant messages in the inboxScreenshot of Calendar - CloudSocial Calendar is used to get all scheduled posts out at any time and day. Users can browse through upcoming posts in the Daily, weekly and monthly views so see everything clearly.Screenshot of Facebook AdsScreenshot of Sentiment analysis - Provides an algorithm based three-point scale that can be broken down further into a nine-point scale, a tag cloud, a heat map and timeline graph.Screenshot of Analytics - These include all key social media metrics by channel and team performance as well as right down to what each individual is doing.