Bridge Learning Platform vs. Vector LMS and Industrial Manufacturing Training

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

A good scenario for this program is when you need to roll out more customized and specific content that is targeted to a specific department or group. Each leader or department can create their own content that makes it easy for their own employees to complete and finish it at their own pace and on their own hours. It is not that great for leaders or administrators that want to create and upload custom content, this process is not easy and takes more time than it should.

Incentivized

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• The user interface and command are fairly self-guiding and self-explanatory. It's not that difficult to know or figure out where to go next or what to click next.
• The lesson progression and tracker are clear as well. You know easily where you are in a module, how much is left, etc. It also is easy for managers and those on the backend to track progress and see completion.
• It reaches all employees virtually which is crucial since we are fully remote now and have employees in all time zones across the country.

Incentivized

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

• Customizing the [Vector] LMS content can be difficult sometimes on the backend, it is not intuitive and our [Vector] LMS administrators have to get involved every time - even for simple customizations.
• Improving the experience on the backend when loading or curating content needs improvement. Once it's uploaded it's fine, but getting to that point is cumbersome.
• Platform stability is questionable at times in terms of timing out, glitches, having to restart modules, etc. This should be looked into and made more stable.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

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Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

I was not involved in the selection process for [Vector] LMS; however, from my experiences with other platforms, this one seems to be solid. It's not perfect as no platform is, but it seems to get the job done especially for those on the user end. As mentioned, if you want to upload custom content it can be a task that requires more time and effort than it should.

Incentivized

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized

• I cannot speak to the cost of the platform as I wasn't involved in the process, but it seems to be a good investment. Most features are logical and easy to use unless you're on the backend.
• The negative impact is most felt by leaders that want custom content to be created or uploaded. This is not a quick turnaround and can cause delays or issues.
• The positive impact is it allows people to complete it at their own pace and can be reached by all employees. Especially in the virtual environment, it is really useful.

Incentivized