| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BrightGauge | Score9.1 out of 10 | N/A | BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites. | $325 per month |
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| Entry-level Setup Fee | $499 one-time fee | ||||||||||
| Additional Details | Set up fee is waived for Enterprise+ customers. A discount is offered for annual billing. | ||||||||||
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| Considered Both Products | Chose BrightGauge Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose BrightGauge BrightGauge offers a far better user experience, ease of use and richer data than using the built in reporting from ConnectWise PSA. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BrightGauge We looked very briefly at Solar Winds, but due to Connectwise the reporting was not very accurate and was conflicted. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BrightGauge I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BrightGauge BG support is amazing. Connectsmart support is so bad, that's why I changed Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | |
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| Delivers good value for the price | |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| BrightGauge | |
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| Likelihood to Recommend | 9.2 |
| Usability | 8.4 |
| Support Rating | 10.0 |
| Data Sharing and Collaboration | 9.4 |
| Data Sources | 9.0 |
