Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
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![]() Brightpearl | Score7.6 out of 10 | N/A | Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception. According to the vendor key differentiators include: Software and Service. Service is an integral part of Brightpearl's offer. The… | N/A |

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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | Required | ||||||||||
| Additional Details | Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Pricing is designed to suit the needs of fast-growth and larger merchants. | ||||||||||
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| Brightpearl | |
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| Considered Both Products | ![]() Verified User Chose Brightpearl We originally selected Brightpearl as it used to be much cheaper than alternatives. Most alternatives also seemed to be aimed at either companies much larger than us or much smaller than us. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Brightpearl If you like a single system with some app integration that gives you a place for your e-commerce and marketplace channels then Brightpearl will get you there with good financial management. However, [I believe] it is not worth the price tag. If you want a set of fairly priced … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Managing Director at BODYWORKZONE LIMITED (Retail, 1-10 employees) Chose Brightpearl I certainly wouldn't select Brightpearl now. With Cloud Commerce Pro you can list directly onto all the marketplaces/website software that it has integrations for (more integrations than Brightpearl has) plus you have Google Translate Professional integrated to help you with … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Secretary at VIPKID (Marketing and Advertising, 51-200 employees) Chose Brightpearl Brightpearl has more features. Choosing Brightpearl was easy for our company because it had every factor that we were looking for as well as an outstanding reputation among peers. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Brightpearl Brightpearl is more stable, more responsive, and integrates with multiple sales channels much better than posim ever did. Posim's product support was vastly inferior to what Brightpearl provides. Also the reporting functions are better within Brightpearl than with Posim. … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Operations Manager in Sales at Open 24 Seven Ltd (Retail, 11-50 employees) Chose Brightpearl We selected BrightPearl for the integrated inventory management. I believe Salesforce has better Sales tools, but it doesn't have a built in Inventory piece. This is a massive deal for us, the cost of building a custom Salesforce integration would have been way more expensive … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl We wish we went with one of the others. Likely TradeGecko or Stitch. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl [Brightpearl is] The worst. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl Brightpearl was what our company needed. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chief Executive - UK & Europe in Sales at Southpaw UK (Business Supplies and Equipment, 1-10 employees) Chose Brightpearl Brightpearl was the only online package that integrated with its different functions well and that had the core requirements of SKU management, CRM, order processing and accounting all on an easy to understand clear format. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl We have switched to NetSuite. Customization is superior. System is more stable. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Head Buyer in Sales at Capital Books and Wellness (Retail, 11-50 employees) Chose Brightpearl We have not used any other inventory systems. Before we had Brightpearl, we kept track of inventory via Microsoft Excel sheets. BrightPearl is a vast improvement to our old system. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl I think brightpearl is a little out of date compared to some of the newer platforms out there. We are a smaller institution so it works for us but if we were to get any bigger I think we would consider a different option. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info VP Business Development in Corporate at Surface 604 (Sporting Goods, 11-50 employees) Chose Brightpearl 1) Brightpearl being a SAAS allowed us to work from anywhere in the world unlike other software we ever tried. 2) Being a small business - Cost of software played a big role. Brightpearl was a winner. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl Brightpearl seemed to have the most "out of the box" functionality. Although many features in Brightpearl can be added with apps, the other systems seemed to need an app for everything. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Digital Marketing Manager in Marketing at FringeSport (Sporting Goods, 1-10 employees) Chose Brightpearl I wasn't part of the selection process. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl BP was one of our top picks because of their prices, and most of all because of the features they have. It matches better with our company. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Co Founder at Designed In Colour (Design, 1-10 employees) Chose Brightpearl We looked at various programs. Some were too big/costly and scary looking to use. Some seemed too simple and not potentially able to do more if things got busy. Brightpearl seemed like good value for money for what it can do and offer versus other systems, as well as being able … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Director at cutlasercut.com (Design, 1-10 employees) Chose Brightpearl I didn't select Brightpearl, it was already there when I bought the company. But I'm generally happy with it. Although we may be switching to Salesforce with a bolt on for the back end stuff that Brightpearl does well, if we can't nail the integration issues mentioned in a … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl For our ecommerce sites, Brightpearl has worked out really well - it is user friendly which was important and was all encompassing meaning we didn't have to have a separate accounting, CRM and stock management software - it's all in one whereas a lot of others on the market … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Finance Officer in Finance and Accounting at The Wooden Hangar (Wholesale, 11-50 employees) Chose Brightpearl The others don't have the inventory capabilities, but then Brightpearl lacks payroll. Otherwise it is a very easy to use product with great functionality. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl Kashflow, this is great for simple accountancy but not for anything which involves stock. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Brightpearl Other products have been reviewed and some of the features suit our needs better than Brightpearl at the current time so we may well migrate across if we can get our information out of Brightpearl. We are not an ecommerce or mail order business and Brightpearl is more tailored … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |

| Brightpearl | |
|---|---|
| Likelihood to Recommend | 10.0 (158 ratings) |
| Likelihood to Renew | 8.2 (12 ratings) |
| Usability | 4.7 (8 ratings) |
| Availability | 10.0 (1 ratings) |
| Performance | 9.0 (1 ratings) |
| Support Rating | 8.1 (135 ratings) |
| In-Person Training | 1.0 (1 ratings) |
| Online Training | 7.0 (1 ratings) |
| Implementation Rating | 6.5 (104 ratings) |
| Configurability | 8.0 (1 ratings) |
| Ease of integration | 7.0 (1 ratings) |
| Product Scalability | 6.8 (5 ratings) |
| Vendor post-sale | 8.0 (1 ratings) |
| Vendor pre-sale | 9.0 (1 ratings) |