Brightpearl by Sage vs. Crystal
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Brightpearl | Score7.5 out of 10 | N/A | Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is automated so users can stay in control and manage by exception. According to the vendor key differentiators include: Software and Service. Service is an integral part of Brightpearl's offer. The… | N/A |
 Crystal | Score7.1 out of 10 | Small Businesses (1-50 employees) | Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS… | N/A |
| Brightpearl | Crystal | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Required | Optional | ||||||||||||||
| Additional Details | Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Pricing is designed to suit the needs of fast-growth and larger merchants. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Brightpearl | Crystal | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 7.3 |
| Likelihood to Renew | 8.2 | - |
| Usability | 4.7 | - |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 8.1 | - |
| In-Person Training | 1.0 | - |
| Online Training | 7.0 | - |
| Implementation Rating | 6.5 | - |
| Configurability | 8.0 | - |
| Ease of integration | 7.0 | - |
| Product Scalability | 6.8 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 9.0 | - |