brightwheel vs. Salesforce Education Cloud

Any preschool can benefit from brightwheel, no matter the size. Brightwheel is also excellent for billing, which is especially helpful for schools that do not have other databases and billing systems. Because our school is a PS-12, it is a little cumbersome to have brightwheel along with another management system that we use school-wide. It would be nice to have a separate price point that does not include the things that another database system does for schools that are required to use what the older grades also use.

Incentivized

Well suited:

1. Groups that need to integrate their CRM with other partners: many education institutions use Salesforce!
2. Groups with huge student populations now, or expected in the future.
3. Groups that have resources for custom Salesforce development, like an in-house Salesforce Developer role.

Less appropriate:

1. If you expect your company/school will have a limited number of students.
2. If you set up Salesforce to use ONLY Leads or only Contacts, not both. What happens if you have a student re-enroll? How do you handle losing data when converting a Lead to a Contact? If you don't have good answers for these in advance, you'll want to use only Leads or only Contacts to track each student.

Incentivized

• Recording data for students.
• Connecting to parents with photos, videos, and messages.
• Signing in and out electronically and saving paper daily.

Incentivized

• Great use of integrating across all aspects of enrollment.
• Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
• Reporting is fabulous inside of Salesforce.
• All of the Apps in the App Exchange.

Incentivized

• Offering a price point that does not include billing.
• Allowing more freedom of uploading own documents.

Incentivized

• Reports - Comes with no out of the box reports.
• OOB functionality may be limited - important to have folks with experience customizing EDA to an organization's needs.
• Upfront cost - Implementation services (either a hired team or consultants) is imperative to make it work.

Incentivized

It was really so easy to sign up and get going with the whole process

Incentivized

People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.

Incentivized

Brightwheel does much more for the preschool level than FACTS does. The creators of this app know early childhood. The company also provides helpful webinars that are unrelated to their software, such as staff retention or ways to market. They understand the business of early childhood and exist to make the lives of providers easier.

Incentivized

Salesforce.org Education Cloud has many different functionalities that do not revolve around just the assignment and grading aspect of a student's education. They provide ways for staff to communicate with students in real-time and provide additional support, such as mental health resources, which is incredibly important. Not only is the education aspect important, but providing resources to help a student in every aspect of life is possible on Salesforce and is very useful.

Incentivized

• Value add for parents
• Saves paper
• Benefits for teachers who fully utilize

Incentivized

• This is always awesome to find and have companies where you can educate yourself online.
• Even when you look at things such as FOREX, this is one of the biggest industries, so it is a tell tale sign that it is well on track to the future.

Incentivized