Broadly vs. Sprout Social
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Broadly | N/A | N/A | Broadly helps brands get more reviews, attract more leads and foster loyal customer relationships, with features adesigned to help attract the right customers, provide them with the best experience possible, and keep them coming back. Uses might include simply making it easier for prospective customers to find and contact a business, streamlining communication, or gathering feedback and reviews. Broadly helps cultivate and maintain stronger customer relationships across every customer… | N/A |
Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Publishing |
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| Engagement |
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| Broadly | Sprout Social | |
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| Likelihood to Recommend | - | 8.7 |
| Likelihood to Renew | - | 9.5 |
| Usability | - | 8.6 |
| Availability | - | 7.7 |
| Performance | - | 8.0 |
| Support Rating | - | 4.2 |
| Online Training | - | 7.3 |
| Implementation Rating | - | 10.0 |
| Ease of integration | - | 7.8 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |