TrustRadius: an HG Insights company

Broadvoice | GoContact vs. CallFire

Save this comparison

Save this comparison

Broadvoice | GoContact

543 Reviews and Ratings

CallFire

26 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Broadvoice | GoContact

    Score9.2 out of 10
    		N/ABroadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

    $10

    per month per seat

    CallFire

    Score9.7 out of 10
    		N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    Pricing
    Broadvoice | GoContactCallFire
    Editions & Modules
    b-hive Standard Seat - Call Paths
    $7
    per month
    b-hive Metered Seat Cloud PBX
    $10
    per month per user
    b-hive Pro Seat - Call Paths
    $10
    per month
    SIP Trunking - Metered
    $11
    per month per user
    SIP Trunking - Unlimited
    $17
    per month per user
    b-hive Standard Seat Cloud PBX
    $18
    per month per user
    b-hive Pro Seat Cloud PBX
    $23
    per month per user
    Contact Center
    Contact Sales
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    Offerings
    Pricing Offerings
    Broadvoice | GoContactCallFire
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing Based on 3 Year Terms—
    More Pricing Information
    Features
    Broadvoice | GoContactCallFire
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.7
    125 Ratings
    CallFire
    -
    Ratings
    High quality audio8.7124 Ratings00 Ratings
    High quality video8.739 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.7
    28 Ratings
    CallFire
    -
    Ratings
    Desktop sharing8.728 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.9
    29 Ratings
    CallFire
    -
    Ratings
    Calendar integration8.924 Ratings00 Ratings
    Meeting initiation8.926 Ratings00 Ratings
    Record meetings / events8.921 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.7
    23 Ratings
    CallFire
    -
    Ratings
    Live chat8.723 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.7
    46 Ratings
    CallFire
    -
    Ratings
    User authentication8.740 Ratings00 Ratings
    Participant roles & permissions8.745 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.5
    137 Ratings
    CallFire
    7.6
    11 Ratings
    Hosted PBX8.685 Ratings6.02 Ratings
    Multi-level Interactive Voice Response (IVR)8.462 Ratings9.07 Ratings
    Directory of employee names8.5117 Ratings9.05 Ratings
    User templates00 Ratings7.04 Ratings
    Call reports00 Ratings7.210 Ratings
    Call Management
    Comparison of Call Management features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.5
    166 Ratings
    CallFire
    9.3
    10 Ratings
    Answering rules8.7144 Ratings8.07 Ratings
    Call recording8.9109 Ratings10.010 Ratings
    Call park8.7136 Ratings8.53 Ratings
    Call screening8.7117 Ratings10.04 Ratings
    Message alerts8.5132 Ratings10.05 Ratings
    Business SMS/External Messaging8.065 Ratings00 Ratings
    Online Fax8.178 Ratings00 Ratings
    Voicemail Transcription8.794 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.5
    117 Ratings
    CallFire
    8.3
    2 Ratings
    Mobile app for iOS8.4106 Ratings8.52 Ratings
    Mobile app for Android8.665 Ratings8.01 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    8.7
    63 Ratings
    CallFire
    -
    Ratings
    Centralized communications management8.754 Ratings00 Ratings
    Team messaging8.836 Ratings00 Ratings
    Team document sharing8.923 Ratings00 Ratings
    Call and meeting analytics8.437 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Broadvoice | GoContact and CallFire
    Feature
    Broadvoice | GoContact
    -
    Ratings
    CallFire
    10.0
    1 Ratings
    Video conferencing00 Ratings10.01 Ratings
    Audio conferencing00 Ratings10.01 Ratings
    User Ratings
    Broadvoice | GoContactCallFire
    Likelihood to Recommend
    9.1
    (313 ratings)
    9.4
    (15 ratings)
    Likelihood to Renew
    7.0
    (21 ratings)
    9.0
    (1 ratings)
    Usability
    8.4
    (70 ratings)
    -
    (0 ratings)
    Availability
    8.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (19 ratings)
    -
    (0 ratings)
    In-Person Training
    7.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)