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Broadvoice | GoContact vs. CallTools

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Broadvoice | GoContact

543 Reviews and Ratings

CallTools

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Broadvoice | GoContact

    Score9.2 out of 10
    		N/ABroadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

    $10

    per month per seat

    CallTools

    		N/AN/AN/A

    $99.99

    per month

    Pricing
    Broadvoice | GoContactCallTools
    Editions & Modules
    b-hive Standard Seat - Call Paths
    $7
    per month
    b-hive Metered Seat Cloud PBX
    $10
    per month per user
    b-hive Pro Seat - Call Paths
    $10
    per month
    SIP Trunking - Metered
    $11
    per month per user
    SIP Trunking - Unlimited
    $17
    per month per user
    b-hive Standard Seat Cloud PBX
    $18
    per month per user
    b-hive Pro Seat Cloud PBX
    $23
    per month per user
    Contact Center
    Contact Sales
    Basic
    $99.99
    per month
    Offerings
    Pricing Offerings
    Broadvoice | GoContactCallTools
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing Based on 3 Year Terms—
    More Pricing Information
    Features
    Broadvoice | GoContactCallTools
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.7
    125 Ratings
    CallTools
    -
    Ratings
    High quality audio8.7124 Ratings00 Ratings
    High quality video8.739 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.7
    28 Ratings
    CallTools
    -
    Ratings
    Desktop sharing8.728 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.9
    29 Ratings
    CallTools
    -
    Ratings
    Calendar integration8.924 Ratings00 Ratings
    Meeting initiation8.926 Ratings00 Ratings
    Record meetings / events8.921 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.7
    23 Ratings
    CallTools
    -
    Ratings
    Live chat8.723 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.7
    46 Ratings
    CallTools
    -
    Ratings
    User authentication8.740 Ratings00 Ratings
    Participant roles & permissions8.745 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.5
    137 Ratings
    CallTools
    -
    Ratings
    Hosted PBX8.685 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)8.462 Ratings00 Ratings
    Directory of employee names8.5117 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.5
    166 Ratings
    CallTools
    -
    Ratings
    Answering rules8.7144 Ratings00 Ratings
    Call recording8.9109 Ratings00 Ratings
    Call park8.7136 Ratings00 Ratings
    Call screening8.7117 Ratings00 Ratings
    Message alerts8.5132 Ratings00 Ratings
    Business SMS/External Messaging8.065 Ratings00 Ratings
    Online Fax8.178 Ratings00 Ratings
    Voicemail Transcription8.794 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.5
    117 Ratings
    CallTools
    -
    Ratings
    Mobile app for iOS8.4106 Ratings00 Ratings
    Mobile app for Android8.665 Ratings00 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Broadvoice | GoContact and CallTools
    Feature
    Broadvoice | GoContact
    8.7
    63 Ratings
    CallTools
    -
    Ratings
    Centralized communications management8.754 Ratings00 Ratings
    Team messaging8.836 Ratings00 Ratings
    Team document sharing8.923 Ratings00 Ratings
    Call and meeting analytics8.437 Ratings00 Ratings
    User Ratings
    Broadvoice | GoContactCallTools
    Likelihood to Recommend
    9.1
    (313 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.1
    (21 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (70 ratings)
    -
    (0 ratings)
    Availability
    8.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (19 ratings)
    -
    (0 ratings)
    In-Person Training
    7.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)