| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Broadvoice | GoContact | Score9.1 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
 CounterPath Bria | Score5 out of 10 | N/A | Bria is a SIP-based VoIP phone available on desktop and mobile, supporting business communications whether at a desk, or from home. CounterPath's suite of cloud communication products include voice, video conferencing, and text messaging for businesses, residential phone service, and standalone UC softphones. On March 1, 2021, CounterPath was acquired by Alianza, Inc. Under the Alianza name, the combined companies deliver a full stack cloud communications platform. | $35.40 per year 3 devices supported |
| Broadvoice | GoContact | CounterPath Bria | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
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| Broadvoice | GoContact | CounterPath Bria | |
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| Considered Both Products | Chose Broadvoice | GoContact Bria did not have the near the capabilities that Broadvoice has to offer. Broadvoice is easy to use and you are able to make quick decisive decisions at ease. The transferring of calls is top notch! Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Broadvoice | GoContact | CounterPath Bria | |
|---|---|---|
| Likelihood to Recommend | 9.1 | - |
| Likelihood to Renew | 7.0 | - |
| Usability | 8.4 | - |
| Availability | 8.8 | - |
| Performance | 7.6 | - |
| Support Rating | 8.6 | - |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Product Scalability | 5.5 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
