Broadvoice | GoContact vs. LiveVox CCaaS
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
 LiveVox CCaaS | Score5.3 out of 10 | N/A | LiveVox is a contact center platform that boasts supporting more than 14 billion interactions a year, that integrates omnichannel communications, CRM, and WFO capabilities to deliver an agent and customer experience while reducing compliance risk. The technology enables engagement strategies on communication channels of choice to drive performance in contact centers. Its risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With… | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Cloud PBX |
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| Call Management |
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| Broadvoice | GoContact | LiveVox CCaaS | |
|---|---|---|
| Likelihood to Recommend | 9.1 | - |
| Likelihood to Renew | 7.1 | - |
| Usability | 8.4 | - |
| Availability | 8.8 | - |
| Performance | 7.6 | - |
| Support Rating | 8.6 | - |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Product Scalability | 5.5 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |