Broadvoice | GoContact vs. uContact by Net2Phone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
 uContact by Net2Phone | Score7 out of 10 | N/A | net2phone's cloud & omnichannel CCaaS solution, uContact (based on the former Integra product which net2phone acquired in March of 2022), helps contact centers to manage all voice and digital interactions, across all channels, from the same screen. It helps to streamline agents' work into a more organized platform to support customer interactions. | $49.99 per month per seat |
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| Entry-level Setup Fee | Optional | $1,400 one-time fee per installation | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
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| Broadvoice | GoContact | uContact by Net2Phone | |
|---|---|---|
| Likelihood to Recommend | 9.1 | - |
| Likelihood to Renew | 7.1 | - |
| Usability | 8.4 | - |
| Availability | 8.8 | - |
| Performance | 7.6 | - |
| Support Rating | 8.6 | - |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Product Scalability | 5.5 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |