Buddy Punch vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Buddy Punch
Score 9.1 out of 10
Small Businesses (1-50 employees)
Buddy Punch is an online time tracking, scheduling, and payroll application. Track time, time off, locations, and jobs. The solution aims to help make punching in and out intuitive for employees and easy for users to view and export time. Employees can clock in using a browser or the Buddy Punch Google, iOS, and Android apps. Users can view who's working, their GPS position, or even limit where they can punch. The solution integrates with QuickBooks, ADP, Paychex, and SurePayroll, to name a…
$5.49
per month per user
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
Buddy PunchWhen I Work
Editions & Modules
Starter
$5.49
per month per user
Pro
$6.99
per month per user
Enterprise
$11.99
per month per user
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
Buddy PunchWhen I Work
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThree plans are available via a monthly or annual payment option. Each plan has a per user price and a base fee of $19. There are no startup, cancellation, support, or additional fees of any kind. A discount is available for the annual payment option.
More Pricing Information
Community Pulse
Buddy PunchWhen I Work
Considered Both Products
Buddy Punch
Chose Buddy Punch
It features a feature that Connecteam dislikes: GPS tracking, PTO monitoring, and photo capture when someone logs in and out.
Chose Buddy Punch
It's been over 15 years where I had to punch in for work. I did this with two different companies. Prior to this, both of those companies had their own personal punching system. It was much harder to use than this when it came to editing or entering in PTO. Even though I …
Chose Buddy Punch
I really like everything about Buddy Punch.
Chose Buddy Punch
going from Paychex Flex to Buddy Punch has been a huge improvement! For peace of mind and time management. As a manager, it's streamlined for me with the website being easy to use and navigate. I am very thankful for the move.
Chose Buddy Punch
This was the first platform this organization has tried to implement. I cannot remember if we used a trial on another company like this.
Chose Buddy Punch
I would prefer Buddy Punch, every day, any time.
Chose Buddy Punch
When we decided to try Buddy Punch we were using a normal time clock and needed to have a better way to track time. I reviewed a few products, but went with Buddy Punch and have been happy ever since.
Chose Buddy Punch
Buddy Punch was chosen for it's security. In the past service we used had a breach in their user base, i.e., it was hacked. We found Buddy Punch easy to access and edit.
Chose Buddy Punch
I have not used any other product that I can remember. I used whatever system the retail stores had when I worked there short term and part time 6,7, 8 years ago.
Chose Buddy Punch
I have not reviewed or evaluated any other similar products and this is the first time I am using this type of product. I have been a salaried employee for 25 years and this is my first contract position, but Buddy Punch has made the time tracking very simple and efficient.
Chose Buddy Punch
I did not use a system prior to Buddy, but when comparing they were the best price and had all the features I needed.
Chose Buddy Punch
We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy …
When I Work
Chose When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better …
Chose When I Work
Compared to its counterparts, When I Work allows you to interact with your staff where the others were strictly schedule based. This allows you to do so much more and saves you time from having to call each employee when something happens or a new special is announced. It puts …
Chose When I Work
It's been a long time since I searched for other products. We went from something that was simply a time tracker, so this was a big step up.
Chose When I Work
I would say that When I Work is better for a smaller company and has more options than ADP workforce now. I like that we save money as we don't need all the abilities that ADP workforce now has as we use a different company for employee PTO and benefits tracking.
Chose When I Work
I've not used another time-tracking service; this was recommended to me by a friend.
Chose When I Work
When I Work was simply the easiest of all of the products. It did everything that we needed it to do while not taking three training classes to learn.
Chose When I Work
When I Work was recommended to me by a friend. I never considered another service, nor have I since I started using When I Work.
Chose When I Work
When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great …
Chose When I Work
I know my co-workers have evaluated many other products similar to When I Work, out of an effort to replace our using When I Work with something better and more efficient. Still, so far, they have not been able to find anything else that can suit our needs better. I was not …
Chose When I Work
The only other product we've used for staffing, outside of When I Work, is Outlook. We used shared calendars and sending emails. While the shared calendars worked for a while, the technology was outdated for the demand and emails aren't as efficient for a technology-driven …
Chose When I Work
When we were deciding on a scheduling software we evaluated When I Work and When To Work as our potential solutions. Ultimately we decided on When I Work because it offered a more user-friendly interface and was easier to use than the When To Work option. When I Work fit our …
Chose When I Work
No other product was launched in the same field with When I Work was in workforce management.
Chose When I Work
Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be …
Chose When I Work
When I work worked the best for our company and needs we had for it. The reason we went with when I work was it was easy to use, visually appealing, and allowed us to track when people were working or on PTO. This has been great for our support department.
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Buddy PunchWhen I Work
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User Ratings
Buddy PunchWhen I Work
Likelihood to Recommend
9.1
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
9.1
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Buddy PunchWhen I Work
Likelihood to Recommend
I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • Customer service is the best we've seen! Their knowledge base is clear, and when we do have a question it can't answer, we get a quick, informed solution.
  • The software allows us to schedule our staff seamlessly for work in more than one department in a day, so tracking how many payroll hours are being used in each department is easy.
  • The reporting for Payroll hours is easy and fast.
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • the simplicity can go to far in that direction. So it seems a bit sparse at times. Theres a lot of dead space on some page landings.
  • update on colors to be more vibrant and fun.
  • menu buttons to go to particular specifics like vacation and sick submissions
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
No answers on this topic
It's a powerful tool for employee management and intuitive to use.
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Usability
Buddy Punch is really easy to use. It's easy to punch in and out when needed as it's on the home page. It's also easy to track your colleagues who are on leave so you know how to plan for coverage. This makes it easy for us to adjust accordingly.
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While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
No answers on this topic
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
I have not reviewed or evaluated any other similar products and this is the first time I am using this type of product. I have been a salaried employee for 25 years and this is my first contract position, but Buddy Punch has made the time tracking very simple and efficient.
Read full review
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
  • Improved Efficiency: Allows us to track time when employees are on site.
  • Reduced Costs: Able to avoid unnecessary OT due to employees getting alerts.
  • Reduced Costs: No longer paying an employee to tally hours like when we used a regular time clock.
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

Buddy Punch Screenshots

Screenshot of the Administrator's DashboardScreenshot of Time Off CalendarScreenshot of Schedule View