| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Buffer | Score8.4 out of 10 | Small Businesses (1-50 employees) | Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day. | $6 per month per channel |
 Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
| Buffer | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | — | ||||||||||||||
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| Buffer | Salesforce Marketing Cloud Social Studio (discontinued) | |
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| Considered Both Products | No answer on this topic | Chose Salesforce Marketing Cloud Social Studio (discontinued) They are in completely different ballparks. Radian6 is an enterprise tool. Mention, Google Alerts and Talkwalker are for anyone. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Buffer | Salesforce Marketing Cloud Social Studio (discontinued) | |||||||||||||||||||||||||
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| Publishing |
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| Engagement |
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| Buffer | Salesforce Marketing Cloud Social Studio (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.8 | 9.0 |
| Likelihood to Renew | 8.0 | 8.8 |
| Usability | 9.0 | 9.0 |
| Availability | 8.2 | 9.6 |
| Performance | 8.0 | 8.4 |
| Support Rating | 6.1 | 9.0 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.6 |
| Implementation Rating | 8.0 | 9.8 |
| Configurability | 10.0 | - |
| Product Scalability | 8.6 | - |
