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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bugzilla

    Score8.5 out of 10
    N/AN/AN/A
    Pricing
    Bugzilla
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Bugzilla
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Bugzilla
    Considered Both Products
    Open Source
    Chose Bugzilla
    Bugzilla had many of the same common features necessary for bug tracking. However, the ease of use that JIRA provides while abroad is essential for many companies, and is the ultimate decision maker for those establishments. Additionally, while bugzilla includes a time setting …
    Incentivized
    Chose Bugzilla
    I didn't use other product like Bugzilla. so I don't have any other feedback on other products. But I would say Bugzilla is the best software that is for our company. We are using that, and we will use that too. So all the positive feedback. Thank you so much.
    Incentivized
    Chose Bugzilla
    I haven't personally used other products.
    Incentivized
    Chose Bugzilla
    We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but …
    Incentivized
    Chose Bugzilla

    Bugzilla is very easy to use, very intuitive, and user friendly! For agile projects, the Kanban is very useful and you can drag and drop the defect to change his state. I work 10 times faster with Bugzilla.


    Incentivized
    Chose Bugzilla
    Bugzilla is affordable and easier to use by newly forming team or group in our organization. As the team grows bigger we still continued to use Bugzilla as it is comfortable to use. We tried JIRA tool for bugtracking but it was expensive when compared to Bugzilla so switched …
    Incentivized
    Chose Bugzilla
    Bugzilla is open source and unlimited accounts access were possible.
    Incentivized
    Chose Bugzilla
    JIRA from Atlassian, Quality Center from HP, TRAC were a few other tools that we had considered. The core features are present in almost all the competing tools. Bugzilla may not have a user interface as good as other tools, but serves the purpose very well as a bug tracking …
    Incentivized
    Chose Bugzilla
    For most bug tracking systems, it stacks up pretty well considering the cost (it's free). But for a little investment, you can license JIRA which is far superior.
    Incentivized
    Chose Bugzilla
    1. It is open Source whereas others are not.
    2. It is much more flexible than any other product.
    3. Better and clear interface
    Incentivized
    Chose Bugzilla
    I've used IBM ClearCase which kind of too complex, and maybe has more features but is too heavy and expensive.
    Incentivized
    Chose Bugzilla
    Bugzilla is easy to learn, easy to use and track and has an affordable price.
    Incentivized
    Chose Bugzilla
    This was only an alternative offered to developers. This was not a one size fits all solution.
    Incentivized
    Chose Bugzilla
    Bugzilla was free, so we selected it for the price and ease of implementation. We used many open source products, and Bugzilla was a good fit for the skill levels of our developers and easy for the team to use.
    Incentivized
    Chose Bugzilla
    JIRA is a strong competitor. Since our product and team was small, we went for BugZilla instead of JIRA!
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Bugzilla
    Likelihood to Recommend
    7.7
    (18 ratings)
    Likelihood to Renew
    6.0
    (10 ratings)
    Usability
    9.0
    (3 ratings)
    Availability
    9.0
    (3 ratings)
    Performance
    8.0
    (2 ratings)
    Support Rating
    5.1
    (3 ratings)
    In-Person Training
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)