C2 ITSM vs. Datto Autotask PSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 C2 ITSM | Score6 out of 10 | Mid-Size Companies (51-1,000 employees) | C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims… | $44 per month per user |
 Autotask PSA | Score8.9 out of 10 | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A |
| C2 ITSM | Autotask PSA | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | $6,000 per installation | No setup fee | ||||||||||||||
| Additional Details | Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| C2 ITSM | Autotask PSA | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 8.4 |