CA Workload Automation vs. OpenText Operations Orchestration

If batch jobs are heavily used then this product is highly recommended since it maintains dependencies between jobs, notifies if there are any failures, and puts the next batches on hold if previous dependent jobs fails.

Incentivized

For our business, this system is really THE system. We use it for the management of almost all aspects of a member's account. I honestly cannot think of something that it cannot do.

Incentivized

• Workload can be scheduled across different Platforms.
• Support for Hadoop. Integration with Informatica Dataware house application.
• The latest version has a web interface which is very impressive.
• Low overheads from administration standpoint.

Incentivized

• Allows for the quick disconnection of accounts that break our terms of service
• Seamless integration with our billing system
• Has the ability to house all member/client account information in one single location

Incentivized

• Even though the CA Workload Automation GUI is simple and easy to use, it looks outdated and has limited features such as customizing dashboards and saving particular user settings.
• CA Workload Automation lacks performance and is often slow to edit jobs or to refresh screens and sometimes requires admin to restart service agents for background processes.
• I would like to see CA Workload Automation in one screen with all the information the user wants to see and have this customized and saved for every user. Rather than having to build a view and search criteria for every new job that is added.
• I would like a feature or configuration that you can setup different types of notifications for job failures such as text message with different levels of severity.

Incentivized

• The product build in portal need to be more flexible

Very happy!

Incentivized

It would be great if customer chat experience is also readily available.

Incentivized

CA Workload Automation stacks up very well compared to Cisco/Tidal, BMC and is far superior to crontab. CA Workload Automation has easy initial setup, efficient job management and scheduling, supports multiple applications and environments and improves business critical needs including SLA, increasing productivity while decreasing processing workload times and failures. CA Workload Automation also integrates well with Automation Change Control Expert or ACCE which is a nice migration tool to have if you're managing jobs in the thousands.

Incentivized

Most product works well enough, but none of them combine the non-agent/client approach to automation with an easy to develop mechanism (the drag&drop development approach) This alone put this solution on top of our preferred implantation product list

• Positively affected in resolving issues through alerts during peak traffic.
• Monitoring directly help during Thanksgiving and Black Friday traffic.
• Reporting helped in explanation of issues to higher management.

Incentivized

• Product enabled reduce manpower and overall costs for most services implement.
• The ROI is constantly being measured and evaluated by the product portal as time&money measurements