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CallCenterHosting Predictive Dialer vs. PhoneBurner

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallCenterHosting Predictive Dialer

    Score7.2 out of 10
    N/AThe vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects and enhancing the customer experience. According to the vendor, Cloud Hosted Predictive Dialer is one of the widely used and result-oriented products of CallCenterHosting. CallCenterHosting is a call center solutions company, which aims…N/A

    PhoneBurner

    Score8 out of 10
    Small Businesses (1-50 employees)
    PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    Pricing
    CallCenterHosting Predictive DialerPhoneBurner
    Editions & Modules
    No answers on this topic
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    Offerings
    Pricing Offerings
    CallCenterHosting Predictive DialerPhoneBurner
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
    More Pricing Information
    Features
    CallCenterHosting Predictive DialerPhoneBurner
    Preview Dialer
    Comparison of Preview Dialer features of CallCenterHosting Predictive Dialer and PhoneBurner
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    PhoneBurner
    7.4
    8 Ratings
    Contact preview00 Ratings8.68 Ratings
    Dialer-CRM integration00 Ratings6.77 Ratings
    Call notes & tags00 Ratings5.87 Ratings
    Automatic call logging00 Ratings8.78 Ratings
    Core Dialer
    Comparison of Core Dialer features of CallCenterHosting Predictive Dialer and PhoneBurner
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    Outbound dialing00 Ratings9.08 Ratings
    Inbound routing00 Ratings8.94 Ratings
    Custom caller ID00 Ratings9.07 Ratings
    Click-to-call00 Ratings9.36 Ratings
    Recorded voicemail drop00 Ratings9.87 Ratings
    Dialer contact import00 Ratings9.47 Ratings
    Campaign & list management00 Ratings9.47 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of CallCenterHosting Predictive Dialer and PhoneBurner
    Feature
    CallCenterHosting Predictive Dialer
    -
    Ratings
    PhoneBurner
    9.2
    8 Ratings
    Follow-up calls00 Ratings9.47 Ratings
    Dialer reporting & analytics00 Ratings8.78 Ratings
    Dialer compliance00 Ratings9.47 Ratings
    User Ratings
    CallCenterHosting Predictive DialerPhoneBurner
    Likelihood to Recommend
    -
    (0 ratings)
    6.5
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (5 ratings)