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CallFire vs. Cisco Unified Communications Manager (Call Manager)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A
    Pricing
    CallFireCisco Unified Communications Manager (Call Manager)
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CallFireCisco Unified Communications Manager (Call Manager)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Must contact sales team for pricing
    More Pricing Information
    Features
    CallFireCisco Unified Communications Manager (Call Manager)
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallFire
    7.6
    11 Ratings
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Hosted PBX6.02 Ratings9.021 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings5.130 Ratings
    User templates7.04 Ratings7.040 Ratings
    Call reports7.210 Ratings6.939 Ratings
    Directory of employee names9.05 Ratings8.640 Ratings
    Call Management
    Comparison of Call Management features of CallFire and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallFire
    9.3
    10 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Answering rules8.07 Ratings9.043 Ratings
    Call recording10.010 Ratings7.027 Ratings
    Call park8.53 Ratings9.039 Ratings
    Call screening10.04 Ratings8.036 Ratings
    Message alerts10.05 Ratings8.139 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallFire
    10.0
    1 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Video conferencing10.01 Ratings8.631 Ratings
    Audio conferencing10.01 Ratings8.641 Ratings
    Video screen sharing00 Ratings7.016 Ratings
    Instant messaging00 Ratings9.019 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallFire
    8.3
    2 Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Mobile app for iOS8.52 Ratings8.025 Ratings
    Mobile app for Android8.01 Ratings8.023 Ratings
    User Ratings
    CallFireCisco Unified Communications Manager (Call Manager)
    Likelihood to Recommend
    9.4
    (15 ratings)
    8.5
    (46 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)