CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
FastCall
Score 8.3 out of 10
N/A
FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.
N/A
Pricing
CallFire
FastCall
Editions & Modules
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
No answers on this topic
Offerings
Pricing Offerings
CallFire
FastCall
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
CallFire
FastCall
Features
CallFire
FastCall
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallFire
7.6
Ratings
5% below category average
FastCall
-
Ratings
Hosted PBX
6.00 Ratings
00 Ratings
Multi-level Interactive Voice Response (IVR)
9.00 Ratings
00 Ratings
User templates
7.00 Ratings
00 Ratings
Call reports
7.20 Ratings
00 Ratings
Directory of employee names
9.00 Ratings
00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CallFire
9.3
Ratings
10% above category average
FastCall
-
Ratings
Answering rules
8.00 Ratings
00 Ratings
Call recording
10.00 Ratings
00 Ratings
Call park
8.50 Ratings
00 Ratings
Call screening
10.00 Ratings
00 Ratings
Message alerts
10.00 Ratings
00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallFire
10.0
Ratings
22% above category average
FastCall
-
Ratings
Video conferencing
10.00 Ratings
00 Ratings
Audio conferencing
10.00 Ratings
00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallFire
8.3
Ratings
4% above category average
FastCall
-
Ratings
Mobile app for iOS
8.50 Ratings
00 Ratings
Mobile app for Android
8.00 Ratings
00 Ratings
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
CallFire
-
Ratings
FastCall
8.0
Ratings
11% above category average
Contact preview
00 Ratings
7.00 Ratings
Dialer-CRM integration
00 Ratings
10.00 Ratings
Call notes & tags
00 Ratings
6.00 Ratings
Automatic call logging
00 Ratings
9.00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
CallFire
-
Ratings
FastCall
7.9
Ratings
3% above category average
Outbound dialing
00 Ratings
9.00 Ratings
Inbound routing
00 Ratings
9.00 Ratings
Custom caller ID
00 Ratings
8.00 Ratings
Click-to-call
00 Ratings
5.00 Ratings
Recorded voicemail drop
00 Ratings
10.00 Ratings
Dialer contact import
00 Ratings
7.00 Ratings
Campaign & list management
00 Ratings
7.00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Cannot press [enter] to call, you need to manually click on the call button
There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
We considered Trello before deciding on CallFire. Trello is a good service that seems to do much of what CallFire does, however we wanted to avoid the labor-hours necessary to get Trello up to speed, as it is very technically involved. We didn't want to hire any additional developers just to get Trello set up and maintained. With CallFire, it was very intuitive and easy to setup quickly.