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CallFire vs. HCL Sametime

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A
    Pricing
    CallFireHCL Sametime
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CallFireHCL Sametime
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    CallFireHCL Sametime
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and HCL Sametime
    Feature
    CallFire
    7.6
    11 Ratings
    HCL Sametime
    8.4
    7 Ratings
    Hosted PBX6.02 Ratings9.02 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings9.02 Ratings
    User templates7.04 Ratings8.02 Ratings
    Call reports7.210 Ratings8.02 Ratings
    Directory of employee names9.05 Ratings8.07 Ratings
    Call Management
    Comparison of Call Management features of CallFire and HCL Sametime
    Feature
    CallFire
    9.3
    10 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Answering rules8.07 Ratings8.05 Ratings
    Call recording10.010 Ratings8.02 Ratings
    Call park8.53 Ratings8.01 Ratings
    Call screening10.04 Ratings8.02 Ratings
    Message alerts10.05 Ratings8.06 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and HCL Sametime
    Feature
    CallFire
    10.0
    1 Ratings
    HCL Sametime
    8.0
    6 Ratings
    Video conferencing10.01 Ratings8.06 Ratings
    Audio conferencing10.01 Ratings8.05 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and HCL Sametime
    Feature
    CallFire
    8.3
    2 Ratings
    HCL Sametime
    8.0
    8 Ratings
    Mobile app for iOS8.52 Ratings8.08 Ratings
    Mobile app for Android8.01 Ratings8.07 Ratings
    User Ratings
    CallFireHCL Sametime
    Likelihood to Recommend
    9.4
    (15 ratings)
    7.0
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)