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CallFire vs. Rakuten Viber

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    Rakuten Viber

    Score9.8 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    CallFireRakuten Viber
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    CallFireRakuten Viber
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CallFireRakuten Viber
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and Rakuten Viber
    Feature
    CallFire
    7.6
    11 Ratings
    Rakuten Viber
    9.5
    13 Ratings
    Hosted PBX6.02 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings9.78 Ratings
    User templates7.04 Ratings8.87 Ratings
    Call reports7.210 Ratings9.89 Ratings
    Directory of employee names9.05 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of CallFire and Rakuten Viber
    Feature
    CallFire
    9.3
    10 Ratings
    Rakuten Viber
    9.3
    15 Ratings
    Answering rules8.07 Ratings9.59 Ratings
    Call recording10.010 Ratings9.79 Ratings
    Call park8.53 Ratings8.84 Ratings
    Call screening10.04 Ratings8.89 Ratings
    Message alerts10.05 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and Rakuten Viber
    Feature
    CallFire
    10.0
    1 Ratings
    Rakuten Viber
    9.6
    13 Ratings
    Video conferencing10.01 Ratings9.513 Ratings
    Audio conferencing10.01 Ratings9.713 Ratings
    Video screen sharing00 Ratings9.05 Ratings
    Instant messaging00 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and Rakuten Viber
    Feature
    CallFire
    8.3
    2 Ratings
    Rakuten Viber
    10.0
    18 Ratings
    Mobile app for iOS8.52 Ratings10.017 Ratings
    Mobile app for Android8.01 Ratings10.017 Ratings
    User Ratings
    CallFireRakuten Viber
    Likelihood to Recommend
    9.4
    (15 ratings)
    9.6
    (18 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (7 ratings)