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CallTools vs. Cisco Unified Communications Manager (Call Manager)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallTools

    N/AN/AN/A

    $99.99

    per month

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A
    Pricing
    CallToolsCisco Unified Communications Manager (Call Manager)
    Editions & Modules
    Basic
    $99.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CallToolsCisco Unified Communications Manager (Call Manager)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing
    More Pricing Information
    Features
    CallToolsCisco Unified Communications Manager (Call Manager)
    Cloud PBX
    Comparison of Cloud PBX features of CallTools and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallTools
    -
    Ratings
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    Hosted PBX00 Ratings9.021 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings5.130 Ratings
    User templates00 Ratings7.040 Ratings
    Call reports00 Ratings6.939 Ratings
    Directory of employee names00 Ratings8.640 Ratings
    Call Management
    Comparison of Call Management features of CallTools and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallTools
    -
    Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    Answering rules00 Ratings9.043 Ratings
    Call recording00 Ratings7.027 Ratings
    Call park00 Ratings9.039 Ratings
    Call screening00 Ratings8.036 Ratings
    Message alerts00 Ratings8.139 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallTools and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallTools
    -
    Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    Video conferencing00 Ratings8.631 Ratings
    Audio conferencing00 Ratings8.641 Ratings
    Video screen sharing00 Ratings7.016 Ratings
    Instant messaging00 Ratings9.019 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallTools and Cisco Unified Communications Manager (Call Manager)
    Feature
    CallTools
    -
    Ratings
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    Mobile app for iOS00 Ratings8.025 Ratings
    Mobile app for Android00 Ratings8.023 Ratings
    User Ratings
    CallToolsCisco Unified Communications Manager (Call Manager)
    Likelihood to Recommend
    -
    (0 ratings)
    8.5
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)