TrustRadius

CallTrackingMetrics vs. LeadsPedia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallTrackingMetrics
Score 10.0 out of 10
Small Businesses (1-50 employees)
CallTrackingMetrics is a call tracking solution for all online and offline channels with real-time reporting and intelligent routing.
$79
per month
LeadsPedia
Score 10.0 out of 10
N/A
LeadsPedia is a hosted Lead Distribution and Call Tracking and Routing Software that provides users with advanced validation, verification, routing, and monitoring capabilities. LeadsPedia is designed to make information easier to see one place and use it to make faster, better‑informed decisions about sales and marketing.
$1,000
per month
Pricing
CallTrackingMetricsLeadsPedia
Editions & Modules
Marketing Lite
$79
per month
Marketing Pro
$179
per month
Sales Engage
$329
per month
Enterprise
$1999
per month
Starter
1,000
per month
Lite
1,500
per month
Premium
2,500
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
CallTrackingMetricsLeadsPedia
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll plans include unlimited users at no extra cost, while Marketing Pro and higher also include sub-accounts perfect for agencies and multi-location businesses. Discounts of up to two months free for annual agreements.—
More Pricing Information
Community Pulse
CallTrackingMetricsLeadsPedia
Considered Both Products
CallTrackingMetrics
EM
Earl Minney
Admissions Counselor
Chose CallTrackingMetrics
CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS.
ML
Marvin Leininger
Founder, CEO
Chose CallTrackingMetrics
I have only used one call tracking platform at the level I am now which is CallTrackingMetrics. I have however, evaluated other call tracking platforms such as Invoca and CallRail. Invoca we quickly stopped demoing as we got into cost as the platform was more expensive that …
Chose CallTrackingMetrics
Years back Ring Central played nice with HubSpot so we got exposure to that system. As I recall, their offering migrated to advanced users and therefore overkill for my smaller clients.
JP
Jorge Peralta
Digital Media Manager
Chose CallTrackingMetrics
We are able to track all call leads by simply adding a tag to the client's website and this tag is mostly integratable with most CMS as opposed to other platforms. Create personalized profiles for all business and share this with our clients. Our clients love this integration …
Verified User
Anonymous
Chose CallTrackingMetrics
[CallTrackingMetrics] HIPAA compliance is the main reason we chose this service provider.
Verified User
Anonymous
Chose CallTrackingMetrics
I feel like CallTrackingMetrics is far more user friendly and accessible than CallRail. I said this earlier, but because CallTrackingMetrics has always been so easy to use and work with, I've never felt the need to pursue another function. When I've had to work with CallRail …
GP
Glen Petersen
Internet Marketing Manager
Chose CallTrackingMetrics
They are very similar from functionality from what I have seen. CallRail is a prettier and possibly more user friendly platform, but also has a lot of fluff that CTM seems to cut through.
Verified User
Anonymous
Chose CallTrackingMetrics
By far CTM is my favorite. Price is good, it's easy to use and integrates well with our external reporting software. But most importantly it is accurate and the customer service/chat support is fantastic and very quick to respond.
LeadsPedia
Verified User
Anonymous
Chose LeadsPedia
Previously, we had to use both CAKE and Invoca seperately. Cake for lead tracking, and Invoca for call tracking. Now we only have to use one platform, Leadspedia. It's much more user friendly, and makes campaign setup incredibly simple. Wish we would've switched to Leadspedia …
ZB
Zac Bitsoi
Senior Affiliate Program Manager
Chose LeadsPedia
I've evaluated several other lead and call tracking platforms, which include PX, CallRail, Impact, CAKE and HasOffers. LeadsPedia offers a broader suite of tools to streamline workflows. What's more, they've show a strong willingness to accommodate new feature requests at every …
Best Alternatives
CallTrackingMetricsLeadsPedia
Small Businesses
Invoca
Invoca
Score 9.6 out of 10
Invoca
Invoca
Score 9.6 out of 10
Medium-sized Companies
Revenue.io
Revenue.io
Score 7.8 out of 10
Revenue.io
Revenue.io
Score 7.8 out of 10
Enterprises
Revenue.io
Revenue.io
Score 7.8 out of 10
Revenue.io
Revenue.io
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallTrackingMetricsLeadsPedia
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
CallTrackingMetricsLeadsPedia
Likelihood to Recommend
[CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform.
Verified User
Anonymous
Read full review
I'd have zero hesitation on recommending LeadsPedia to my colleagues. Their platform has proven to be a lifesaver for Vivint. Their customer support is fantastic, and their platform features and functionality are second to none. I've evaluated numerous platforms, but none seem to have the comprehensive suite of tools that are necessary for brands that buy both web leads and calls from the affiliate ecosystem
ZB
Zac Bitsoi
Senior Affiliate Program Manager
Read full review
Pros
  • Very easy to set up and use. You can create as many tracking numbers and sources as you need. Easily organize and filter them for results and placing the code is so simple. Anyone can use this software.
  • Listening to the calls makes life simple. We can hear what the potential lead said and record feedback to better our marketing efforts. You can even flag or email the call recordings if you need to share inside or outside your organization.
  • Call reporting is a breeze! You can easily filter your sources, call duration, time and more and reports are extremely accurate.
  • Cost is well worth what you get from the software.
Verified User
Anonymous
Read full review
  • LeadsPedia lives and breathes lead and call tracking. Few, if any, platforms do this better.
  • LeadsPedia has integrations with several solution providers in the lead gen space, which facilitates lead validation and compliance.
  • LeadsPedia's platform is incredibly feature rich, which gives end users plenty of optionality.
ZB
Zac Bitsoi
Senior Affiliate Program Manager
Read full review
Cons
  • Can get pricy.
  • More complex integrations may need professional services.
  • No push notifications for incoming SMS on mobile app (non agent).
ML
Marvin Leininger
Founder, CEO
Read full review
  • I'd love to see LeadsPedia modernize its user interface. The UI already intuitive, but it looks a little outdated.
  • I'd love to see LeadsPedia continue integrating with new solution provides in the marketplace. They've done this well, but they should continue these efforts.
  • I'd love to see LeadsPedia build out a robust knowledgebase to educate end users on all of their features and functionality.
ZB
Zac Bitsoi
Senior Affiliate Program Manager
Read full review
Alternatives Considered
CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS.
EM
Earl Minney
Admissions Counselor
Read full review
Previously, we had to use both CAKE and Invoca seperately. Cake for lead tracking, and Invoca for call tracking. Now we only have to use one platform, Leadspedia. It's much more user friendly, and makes campaign setup incredibly simple. Wish we would've switched to Leadspedia ages ago.
Verified User
Anonymous
Read full review
Return on Investment
  • Fits nicely into the % of budget dedicated to Analytics
  • CallTrackingMetrics is our system of truth for source of calls for Local Service business
  • CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor
Christopher R. Chaput | TrustRadius Reviewer
Read full review
  • It has centralized our entire program, and cut back on a lot of manual reporting
Verified User
Anonymous
Read full review
ScreenShots

CallTrackingMetrics Screenshots

Screenshot of Activity LogScreenshot of Softphone Interface

LeadsPedia Screenshots

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