Capsule CRM vs. Keap
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Capsule CRM | Score8.2 out of 10 | N/A | Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month. | $18 per month per user |
Keap | Score5.9 out of 10 | N/A | Keap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product. | $199 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All plans with 1 user and 500 contacts. The price is $30.00 for each additional user. | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Platform |
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Reporting & Analytics |
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| Platform & Infrastructure |
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| Capsule CRM | Keap | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.2 |
| Likelihood to Renew | - | 9.0 |
| Usability | 8.6 | 9.0 |
| Availability | - | 9.1 |
| Performance | - | 9.1 |
| Support Rating | 8.6 | 9.0 |
| In-Person Training | - | 9.1 |
| Online Training | - | 8.6 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 2.0 |
| Ease of integration | - | 1.0 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 6.0 |
| Vendor pre-sale | - | 1.0 |