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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.2 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Keap

    Score5.9 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Pricing
    Capsule CRMKeap
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Offerings
    Pricing Offerings
    Capsule CRMKeap
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans with 1 user and 500 contacts. The price is $30.00 for each additional user.
    More Pricing Information
    Features
    Capsule CRMKeap
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and Keap
    Feature
    Capsule CRM
    7.1
    16 Ratings
    Keap
    -
    Ratings
    Customer data management / contact management8.016 Ratings00 Ratings
    Workflow management7.014 Ratings00 Ratings
    Territory management6.09 Ratings00 Ratings
    Opportunity management8.016 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings00 Ratings
    Contract management8.013 Ratings00 Ratings
    Quote & order management6.012 Ratings00 Ratings
    Interaction tracking7.014 Ratings00 Ratings
    Channel / partner relationship management6.012 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and Keap
    Feature
    Capsule CRM
    8.4
    10 Ratings
    Keap
    -
    Ratings
    Case management8.68 Ratings00 Ratings
    Call center management8.17 Ratings00 Ratings
    Help desk management8.58 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and Keap
    Feature
    Capsule CRM
    8.5
    12 Ratings
    Keap
    -
    Ratings
    Lead management8.011 Ratings00 Ratings
    Email marketing9.010 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and Keap
    Feature
    Capsule CRM
    7.7
    15 Ratings
    Keap
    7.7
    29 Ratings
    Task management9.013 Ratings8.820 Ratings
    Billing and invoicing management7.011 Ratings7.416 Ratings
    Reporting7.013 Ratings7.127 Ratings
    Automated CRM activity logging00 Ratings6.41 Ratings
    Sales pipeline management00 Ratings9.11 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and Keap
    Feature
    Capsule CRM
    7.0
    15 Ratings
    Keap
    -
    Ratings
    Forecasting7.013 Ratings00 Ratings
    Pipeline visualization8.015 Ratings00 Ratings
    Customizable reports6.012 Ratings00 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and Keap
    Feature
    Capsule CRM
    7.4
    14 Ratings
    Keap
    -
    Ratings
    Custom fields7.014 Ratings00 Ratings
    Custom objects6.012 Ratings00 Ratings
    Scripting environment8.68 Ratings00 Ratings
    API for custom integration8.010 Ratings00 Ratings
    Security
    Comparison of Security features of Capsule CRM and Keap
    Feature
    Capsule CRM
    9.0
    12 Ratings
    Keap
    -
    Ratings
    Single sign-on capability9.011 Ratings00 Ratings
    Role-based user permissions9.012 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and Keap
    Feature
    Capsule CRM
    7.0
    13 Ratings
    Keap
    -
    Ratings
    Social data7.013 Ratings00 Ratings
    Social engagement7.012 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and Keap
    Feature
    Capsule CRM
    7.5
    12 Ratings
    Keap
    -
    Ratings
    Marketing automation8.012 Ratings00 Ratings
    Compensation management7.010 Ratings00 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and Keap
    Feature
    Capsule CRM
    8.0
    13 Ratings
    Keap
    -
    Ratings
    Mobile access8.013 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Capsule CRM and Keap
    Feature
    Capsule CRM
    -
    Ratings
    Keap
    7.0
    150 Ratings
    WYSIWYG email editor00 Ratings9.050 Ratings
    Dynamic content00 Ratings8.947 Ratings
    Landing pages00 Ratings5.9134 Ratings
    A/B testing00 Ratings6.410 Ratings
    Mobile optimization00 Ratings6.3124 Ratings
    Email deliverability reporting00 Ratings7.5149 Ratings
    List management00 Ratings8.4147 Ratings
    Triggered drip sequences00 Ratings9.049 Ratings
    Lead Management
    Comparison of Lead Management features of Capsule CRM and Keap
    Feature
    Capsule CRM
    -
    Ratings
    Keap
    7.3
    151 Ratings
    Lead nurturing automation00 Ratings7.5146 Ratings
    Lead scoring and grading00 Ratings6.2128 Ratings
    Data quality management00 Ratings6.7129 Ratings
    Automated sales alerts and tasks00 Ratings7.3138 Ratings
    Automated follow-ups00 Ratings9.11 Ratings
    Campaign Management
    Comparison of Campaign Management features of Capsule CRM and Keap
    Feature
    Capsule CRM
    -
    Ratings
    Keap
    7.7
    89 Ratings
    Calendaring00 Ratings8.388 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Capsule CRM and Keap
    Feature
    Capsule CRM
    -
    Ratings
    Keap
    5.2
    148 Ratings
    Dashboards00 Ratings7.255 Ratings
    Standard reports00 Ratings3.6144 Ratings
    Custom reports00 Ratings4.7136 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Capsule CRM and Keap
    Feature
    Capsule CRM
    -
    Ratings
    Keap
    5.5
    142 Ratings
    API00 Ratings4.7126 Ratings
    Role-based workflow & approvals00 Ratings6.4108 Ratings
    Customizability00 Ratings5.4138 Ratings
    Third-party software integrations00 Ratings7.31 Ratings
    Mobile app for sales & marketing automation00 Ratings5.51 Ratings
    User Ratings
    Capsule CRMKeap
    Likelihood to Recommend
    8.0
    (16 ratings)
    7.2
    (209 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (40 ratings)
    Usability
    8.6
    (4 ratings)
    9.0
    (26 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    8.6
    (4 ratings)
    9.0
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (8 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    1.0
    (1 ratings)