Capsule CRM vs. monday.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Capsule CRM | Score8.2 out of 10 | N/A | Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month. | $18 per month per user |
 monday.com | Score8.6 out of 10 | Mid-Size Companies (51-1,000 employees) | monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking. | $36 per month (3 seats) |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Yearly plan: Save 18% Monthly plan also available | ||||||||||||||
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Platform |
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| Professional Services Automation |
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| Capsule CRM | monday.com | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.1 |
| Likelihood to Renew | - | 9.0 |
| Usability | 8.6 | 8.7 |
| Availability | - | 8.2 |
| Performance | - | 8.6 |
| Support Rating | 8.6 | 9.5 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 9.1 |
| Configurability | - | 8.2 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 6.9 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |