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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.2 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Nimble

    Score9.9 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pricing
    Capsule CRMNimble
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Business
    $19.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Capsule CRMNimble
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Capsule CRMNimble
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    7.1
    16 Ratings
    Nimble
    8.5
    30 Ratings
    Customer data management / contact management8.016 Ratings9.529 Ratings
    Workflow management7.014 Ratings8.428 Ratings
    Territory management6.09 Ratings8.724 Ratings
    Opportunity management8.016 Ratings8.128 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings9.429 Ratings
    Contract management8.013 Ratings8.523 Ratings
    Quote & order management6.012 Ratings6.621 Ratings
    Interaction tracking7.014 Ratings9.227 Ratings
    Channel / partner relationship management6.012 Ratings8.126 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    8.4
    10 Ratings
    Nimble
    8.1
    22 Ratings
    Case management8.68 Ratings7.922 Ratings
    Call center management8.17 Ratings8.220 Ratings
    Help desk management8.58 Ratings8.321 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    8.5
    12 Ratings
    Nimble
    8.7
    27 Ratings
    Lead management8.011 Ratings8.426 Ratings
    Email marketing9.010 Ratings9.026 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    7.7
    15 Ratings
    Nimble
    8.2
    29 Ratings
    Task management9.013 Ratings8.529 Ratings
    Billing and invoicing management7.011 Ratings8.418 Ratings
    Reporting7.013 Ratings7.725 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    7.0
    15 Ratings
    Nimble
    8.9
    27 Ratings
    Forecasting7.013 Ratings8.923 Ratings
    Pipeline visualization8.015 Ratings8.827 Ratings
    Customizable reports6.012 Ratings9.023 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    7.4
    14 Ratings
    Nimble
    8.6
    29 Ratings
    Custom fields7.014 Ratings9.029 Ratings
    Custom objects6.012 Ratings8.322 Ratings
    Scripting environment8.68 Ratings8.518 Ratings
    API for custom integration8.010 Ratings8.820 Ratings
    Security
    Comparison of Security features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    9.0
    12 Ratings
    Nimble
    9.3
    26 Ratings
    Single sign-on capability9.011 Ratings9.424 Ratings
    Role-based user permissions9.012 Ratings9.324 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    7.0
    13 Ratings
    Nimble
    8.4
    29 Ratings
    Social data7.013 Ratings8.429 Ratings
    Social engagement7.012 Ratings8.429 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    7.5
    12 Ratings
    Nimble
    8.8
    25 Ratings
    Marketing automation8.012 Ratings8.725 Ratings
    Compensation management7.010 Ratings8.919 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and Nimble
    Feature
    Capsule CRM
    8.0
    13 Ratings
    Nimble
    8.3
    27 Ratings
    Mobile access8.013 Ratings8.327 Ratings
    User Ratings
    Capsule CRMNimble
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.5
    (33 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (2 ratings)
    Usability
    8.6
    (4 ratings)
    8.5
    (19 ratings)
    Support Rating
    8.6
    (4 ratings)
    9.8
    (19 ratings)