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Capsule CRM vs. Pipeliner CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.3 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Pipeliner CRM

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…

    $65

    Pricing
    Capsule CRMPipeliner CRM
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Offerings
    Pricing Offerings
    Capsule CRMPipeliner CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Capsule CRMPipeliner CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    7.1
    16 Ratings
    Pipeliner CRM
    9.0
    18 Ratings
    Customer data management / contact management8.016 Ratings8.118 Ratings
    Workflow management7.014 Ratings8.918 Ratings
    Territory management6.09 Ratings8.916 Ratings
    Opportunity management8.016 Ratings9.018 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings9.717 Ratings
    Contract management8.013 Ratings8.816 Ratings
    Quote & order management6.012 Ratings9.62 Ratings
    Interaction tracking7.014 Ratings8.917 Ratings
    Channel / partner relationship management6.012 Ratings9.014 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    8.4
    10 Ratings
    Pipeliner CRM
    9.3
    2 Ratings
    Case management8.68 Ratings9.11 Ratings
    Call center management8.17 Ratings9.11 Ratings
    Help desk management8.58 Ratings9.62 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    8.5
    12 Ratings
    Pipeliner CRM
    8.6
    19 Ratings
    Lead management8.011 Ratings8.919 Ratings
    Email marketing9.010 Ratings8.22 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    7.7
    15 Ratings
    Pipeliner CRM
    8.8
    19 Ratings
    Task management9.013 Ratings8.319 Ratings
    Billing and invoicing management7.011 Ratings9.11 Ratings
    Reporting7.013 Ratings9.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    7.0
    15 Ratings
    Pipeliner CRM
    8.3
    19 Ratings
    Forecasting7.013 Ratings9.019 Ratings
    Pipeline visualization8.015 Ratings8.319 Ratings
    Customizable reports6.012 Ratings7.519 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    7.4
    14 Ratings
    Pipeliner CRM
    8.3
    19 Ratings
    Custom fields7.014 Ratings8.219 Ratings
    Custom objects6.012 Ratings8.018 Ratings
    Scripting environment8.68 Ratings9.11 Ratings
    API for custom integration8.010 Ratings8.117 Ratings
    Security
    Comparison of Security features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    9.0
    12 Ratings
    Pipeliner CRM
    8.2
    18 Ratings
    Single sign-on capability9.011 Ratings8.317 Ratings
    Role-based user permissions9.012 Ratings8.218 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    7.0
    13 Ratings
    Pipeliner CRM
    8.4
    17 Ratings
    Social data7.013 Ratings8.017 Ratings
    Social engagement7.012 Ratings8.717 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    7.5
    12 Ratings
    Pipeliner CRM
    8.5
    17 Ratings
    Marketing automation8.012 Ratings7.917 Ratings
    Compensation management7.010 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and Pipeliner CRM
    Feature
    Capsule CRM
    8.0
    13 Ratings
    Pipeliner CRM
    8.2
    17 Ratings
    Mobile access8.013 Ratings8.217 Ratings
    User Ratings
    Capsule CRMPipeliner CRM
    Likelihood to Recommend
    8.0
    (16 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    8.6
    (4 ratings)
    9.7
    (10 ratings)
    Support Rating
    8.6
    (4 ratings)
    8.9
    (10 ratings)