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Capsule CRM vs. Salesmate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.2 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Salesmate

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …

    $29

    per month per user

    Pricing
    Capsule CRMSalesmate
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Basic
    $29
    per month per user
    Pro
    $49
    per month per user
    Business
    $79
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Capsule CRMSalesmate
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
    More Pricing Information
    Features
    Capsule CRMSalesmate
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    7.1
    16 Ratings
    Salesmate
    8.0
    46 Ratings
    Customer data management / contact management8.016 Ratings10.045 Ratings
    Workflow management7.014 Ratings9.945 Ratings
    Territory management6.09 Ratings9.09 Ratings
    Opportunity management8.016 Ratings9.941 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings7.345 Ratings
    Contract management8.013 Ratings5.928 Ratings
    Quote & order management6.012 Ratings5.626 Ratings
    Interaction tracking7.014 Ratings7.839 Ratings
    Channel / partner relationship management6.012 Ratings6.930 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    8.4
    10 Ratings
    Salesmate
    7.7
    19 Ratings
    Case management8.68 Ratings7.417 Ratings
    Call center management8.17 Ratings7.918 Ratings
    Help desk management8.58 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    8.5
    12 Ratings
    Salesmate
    6.3
    44 Ratings
    Lead management8.011 Ratings6.643 Ratings
    Email marketing9.010 Ratings6.042 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    7.7
    15 Ratings
    Salesmate
    8.4
    41 Ratings
    Task management9.013 Ratings8.941 Ratings
    Billing and invoicing management7.011 Ratings00 Ratings
    Reporting7.013 Ratings7.937 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    7.0
    15 Ratings
    Salesmate
    7.6
    43 Ratings
    Forecasting7.013 Ratings7.831 Ratings
    Pipeline visualization8.015 Ratings7.843 Ratings
    Customizable reports6.012 Ratings7.137 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    7.4
    14 Ratings
    Salesmate
    6.9
    45 Ratings
    Custom fields7.014 Ratings7.344 Ratings
    Custom objects6.012 Ratings6.733 Ratings
    Scripting environment8.68 Ratings6.521 Ratings
    API for custom integration8.010 Ratings7.127 Ratings
    Security
    Comparison of Security features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    9.0
    12 Ratings
    Salesmate
    8.0
    41 Ratings
    Single sign-on capability9.011 Ratings7.834 Ratings
    Role-based user permissions9.012 Ratings8.239 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    7.0
    13 Ratings
    Salesmate
    -
    Ratings
    Social data7.013 Ratings00 Ratings
    Social engagement7.012 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    7.5
    12 Ratings
    Salesmate
    7.0
    35 Ratings
    Marketing automation8.012 Ratings7.035 Ratings
    Compensation management7.010 Ratings00 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and Salesmate
    Feature
    Capsule CRM
    8.0
    13 Ratings
    Salesmate
    6.3
    42 Ratings
    Mobile access8.013 Ratings6.342 Ratings
    User Ratings
    Capsule CRMSalesmate
    Likelihood to Recommend
    8.0
    (16 ratings)
    10.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    8.6
    (4 ratings)
    10.0
    (45 ratings)
    Support Rating
    8.6
    (4 ratings)
    1.4
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)