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Capsule CRM vs. Shared Contacts for Gmail

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Capsule CRM

44 Reviews and Ratings

Shared Contacts for Gmail

69 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.2 out of 10
    		N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Shared Contacts for Gmail

    Score8.1 out of 10
    		N/AShared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: View Only Edit Delete permission Re-share Transfer of ownership Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).…

    $0.99

    per user per month

    Pricing
    Capsule CRMShared Contacts for Gmail
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Lite
    $0.99
    per user per month
    Team
    $1.79
    per user per month
    Business
    $2.59
    per user per month
    Offerings
    Pricing Offerings
    Capsule CRMShared Contacts for Gmail
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$0.99 per user per month
    Additional Details——
    More Pricing Information
    Features
    Capsule CRMShared Contacts for Gmail
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    7.1
    16 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Customer data management / contact management8.016 Ratings00 Ratings
    Workflow management7.014 Ratings00 Ratings
    Territory management6.09 Ratings00 Ratings
    Opportunity management8.016 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings00 Ratings
    Contract management8.013 Ratings00 Ratings
    Quote & order management6.012 Ratings00 Ratings
    Interaction tracking7.014 Ratings00 Ratings
    Channel / partner relationship management6.012 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    8.4
    10 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Case management8.68 Ratings00 Ratings
    Call center management8.17 Ratings00 Ratings
    Help desk management8.58 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    8.5
    12 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Lead management8.011 Ratings00 Ratings
    Email marketing9.010 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    7.7
    15 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Task management9.013 Ratings00 Ratings
    Billing and invoicing management7.011 Ratings00 Ratings
    Reporting7.013 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    7.0
    15 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Forecasting7.013 Ratings00 Ratings
    Pipeline visualization8.015 Ratings00 Ratings
    Customizable reports6.012 Ratings00 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    7.4
    14 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Custom fields7.014 Ratings00 Ratings
    Custom objects6.012 Ratings00 Ratings
    Scripting environment8.68 Ratings00 Ratings
    API for custom integration8.010 Ratings00 Ratings
    Security
    Comparison of Security features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    9.0
    12 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Single sign-on capability9.011 Ratings00 Ratings
    Role-based user permissions9.012 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    7.0
    13 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Social data7.013 Ratings00 Ratings
    Social engagement7.012 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    7.5
    12 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Marketing automation8.012 Ratings00 Ratings
    Compensation management7.010 Ratings00 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and Shared Contacts for Gmail
    Feature
    Capsule CRM
    8.0
    13 Ratings
    Shared Contacts for Gmail
    -
    Ratings
    Mobile access8.013 Ratings00 Ratings
    User Ratings
    Capsule CRMShared Contacts for Gmail
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.9
    (6 ratings)
    Usability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (4 ratings)
    -
    (0 ratings)