Carbonite Availability vs. VMware Site Recovery Manager

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.

Incentivized

SRM is a must-have tool if your business requires you to failover your VMs to a disaster recovery site and provide valid testing and real-time numbers. Our VP office is always amazed at how easily we are able to satisfy our annual testing and show actual results with time stamps and the sequence of each VM that is up and running. SRM may not be needed in a very small business that does not have the capacity nor the need to have their infrastructure off site in a form of a disaster recovery site.

Incentivized

• Allows for easy review and updating during replication processes. The Portal is user-friendly and very accessible with little user training.
• Allows us to know when we have errors in replication and actions needed.
• Their support is very quick and reliable in the event we have questions or issue.

Incentivized

• Easy to build a recovery plan
• Easy to test recovery plans
• Works with storage based replication or non storage based replication

• License management is poor and the online system is very restrictive, We are using a one time "Move" product that has a fixed life ... but sometimes in a small team other high priority tasks come along.
• We lost all access to all licenses in the portal and all support because we hadn't used them in ninety days. Very poor service. We did get access back eventually but it took a lot of "bargaining".
• Failover isn't always as smooth as it could be. VMDKs don't release properly and the move fails and has to be done manually. Not hard just frustrating. VMWare to VMWare.

Incentivized

• I am not very pleased with the overall licensing cost. It's pretty expensive. Especially if you have a small number of VMs, you are paying a lot.
• We had a little struggle getting our support tickets resolved by VMWare support.

Incentivized

- easy to set up - easy to protect critical servers in case of disaster

Incentivized

Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.

Incentivized

VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.

Incentivized

Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.

Incentivized

Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.

Incentivized

Zerto is a very nice tool when performing virtual to virtual replication. If you were to add a physical server in the mix, it would not be able to handle that server or the data on it. Veeam is a way is similar to Zerto where it only has the ability to handle virtual to virtual replication. The big difference is that it's not continuous replication. It uses a snapshot technology to grab the changes from the last snapshot and replicate that over.

Incentivized

Veeam Backup & Replication is slower than VMWare SRM and doesn't suits our RTO (Recovery Time Objective).

Incentivized

• It has helped us to service our customers
• It has helped us provide tools for re-sellers
• It has allowed our customers to keep their critical apps running in the event of a disaster

Incentivized

• The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
• We've been only running for 4 months and haven't had to use SRM.

Incentivized