Carbonite Information Archiving vs. Cove Data Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Cove Data Protection
Score 9.9 out of 10
N/A
Cove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
Pricing
Carbonite Information ArchivingCove Data Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Information ArchivingCove Data Protection
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
More Pricing Information
Community Pulse
Carbonite Information ArchivingCove Data Protection
Features
Carbonite Information ArchivingCove Data Protection
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Information Archiving
-
Ratings
Cove Data Protection
9.5
Ratings
11% above category average
Universal recovery00 Ratings8.60 Ratings
Instant recovery00 Ratings9.50 Ratings
Recovery verification00 Ratings9.60 Ratings
Business application protection00 Ratings9.00 Ratings
Multiple backup destinations00 Ratings8.80 Ratings
Incremental backup identification00 Ratings9.80 Ratings
Backup to the cloud00 Ratings10.00 Ratings
Deduplication and file compression00 Ratings10.00 Ratings
Snapshots00 Ratings10.00 Ratings
Flexible deployment00 Ratings9.00 Ratings
Management dashboard00 Ratings9.50 Ratings
Platform support00 Ratings8.90 Ratings
Retention options00 Ratings10.00 Ratings
Encryption00 Ratings9.90 Ratings
User Ratings
Carbonite Information ArchivingCove Data Protection
Likelihood to Recommend
7.1
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.7
(0 ratings)
Support Rating
8.1
(0 ratings)
9.8
(0 ratings)
User Testimonials
Carbonite Information ArchivingCove Data Protection
Likelihood to Recommend
Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.
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Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
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Pros
  • Recovery of deleted data.
  • Retention of information from archive portal.
  • Powerful search features.
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  • Daily backups are easy to create and activate and run on schedule as desired by the client.
  • Easy SQL backups no matter your SQL favor, it's just a few clicks to back them up.
  • Very good system state backups that several of our older clients have used (out of necessity) to recover systems and data from dead machines.
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Cons
  • Setup (would be nice to get historical data from before setup)
  • Download a copy of a message instead of just delivering from within the individual message
  • Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice
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  • To perform restores on a different location, there's a need to install a standalone application call the Recovery Console, which makes it too much trouble. Instead, this should have been performed over the same backup management portal, where you should have been able to select in which location you want to restore.
  • The business continuity features, available for the system state backups, like restoring a backup as a virtual machine or performing a bare-metal restore, also require to install different standalone applications for each. And in disaster scenarios, both tasks take too much time to get everything running.
  • The retention of the backups (the archiving feature) needs to be set up individually for each server at a time, when this is something that should be more easily managed by the service provider (not expecting to be set up by the customer in each device) as a general setting within the Backups Profiles or Product Management.
  • There should be a better reporting tool, that would allow to export backup and restore events, as well as user activities.
  • The configurations for Backup Profiles and Product Management could be redundant and confusing.
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Usability
No answers on this topic
Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
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Support Rating
Each time I have contacted support, I have had a resolution on the first call.
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We have an Italian support partner, they are been very good b7y the first moment.
All the partners are followed with a lot of attention, even the little ones.
there is a site where you can learn everything, the single parts of the product are described perfectly.
Every it specialist should evaluate it.
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Alternatives Considered
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Solarwinds Backup provides the most comprehensive backup system. After testing all other systems the weaknesses of Solarwinds Backup are much less severe or risky compared to others. As well the overall cost of Solarwinds Backup's value is the main reason for choosing Solarwinds Backup as the primary backup/DR provider.
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Return on Investment
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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  • I can't speak to every dollar and cent involved, but I can tell you that the daily task of checking backup status has changed from at least an hour just to check VEEAM and Windows Backup statuses for multiple clients, to checking two pages and then digging into any problems. So as far as productivity goes, it's been wonderful!
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ScreenShots