Carbonite Server vs. HPE StoreOnce

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.

Incentivized

Vm backups are the fastest I've ever had with this unit for any backup software system. Agent backups are the fastest ever to this device too. Veeam supported HPE StoreOnce for file backups way back. However, we discovered you cannot do this for large network drive scenarios. So, we have to have a separate backup system for file based share backups. it would be great to resolve this at some point in the future. Also, replication of a primary SO to a DR SO works amazing now based on the 52x0 series HPE StoreOnce units. The older 5100 series just could not cut it to copy to another backup target fast enough for large data backup consumers.

Incentivized

• Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
• Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
• Competitive pricing for level of service provided.

Incentivized

• We really like the deduplication feature of HPE StoreOnce. It helps reduce storage footprint by 1:3 to 1:10 depending on type of files being stored.
• It's easy to manage files on HPE StoreOnce servers using command line options.
• We use Veeam Backup Server software to manage our backups on HPE StoreOnce.

Incentivized

• The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
• The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.

Incentivized

• For fastest performance and best dedupe, ISV software supporting Catalyst required
• VTL capability requires more overhead and space due to aging policies, etc.
• Use of CIFS/SMB for backups is significantly slower than Catalyst.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

It just works and the support contract we have is good enough for the company needs

Incentivized

Product needs a lot of improvements in some features like Cloud and Reporting.

Incentivized

My team who are currently administering HPE StoreOnce do not come from a storage background. We still didn't had to struggle much configuring and using HPE StoreOnce. Of course, HPE team was very helpful in smooth technology transition. For critical errors, we already have phone home feature enabled and HPE support team has been excellent and their response time in dealing with technical errors/incidents.

Incentivized

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Incentivized

We had couple of incidents so far and HPE support team was very proactive through the process until the incident was closed satisfactorily.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

It was pretty smooth, at least smother that a Dell EMC Unity we set it up last week

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

NetApp is a great product and very well established in market. But HPE StoreOnce features like scalability using disk based duplication that lowers the backup footprint. It is very well coupled with HPE Recovery Manager Central provides backup protection and backup efficiency. We were also offered a nice discount while choosing HPE StoreOnce.

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized

• HPE StoreOnce doesn't require a lot of technical knowledge for day to day administration and management. This helps reducing IT support staff cost.
• It provides an amazing compaction ratio and saves you a lot on the storage side.

Incentivized