Carbonite Server vs. Cove Data Protection

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.

Incentivized

Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.

Incentivized

• Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
• Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
• Competitive pricing for level of service provided.

Incentivized

• Daily backups are easy to create and activate and run on schedule as desired by the client.
• Easy SQL backups no matter your SQL favor, it's just a few clicks to back them up.
• Very good system state backups that several of our older clients have used (out of necessity) to recover systems and data from dead machines.

Incentivized

• The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
• The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.

Incentivized

• To perform restores on a different location, there's a need to install a standalone application call the Recovery Console, which makes it too much trouble. Instead, this should have been performed over the same backup management portal, where you should have been able to select in which location you want to restore.
• The business continuity features, available for the system state backups, like restoring a backup as a virtual machine or performing a bare-metal restore, also require to install different standalone applications for each. And in disaster scenarios, both tasks take too much time to get everything running.
• The retention of the backups (the archiving feature) needs to be set up individually for each server at a time, when this is something that should be more easily managed by the service provider (not expecting to be set up by the customer in each device) as a general setting within the Backups Profiles or Product Management.
• There should be a better reporting tool, that would allow to export backup and restore events, as well as user activities.
• The configurations for Backup Profiles and Product Management could be redundant and confusing.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

Product needs a lot of improvements in some features like Cloud and Reporting.

Incentivized

Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Incentivized

We have an Italian support partner, they are been very good b7y the first moment.

All the partners are followed with a lot of attention, even the little ones.

there is a site where you can learn everything, the single parts of the product are described perfectly.

Every it specialist should evaluate it.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

Solarwinds Backup provides the most comprehensive backup system. After testing all other systems the weaknesses of Solarwinds Backup are much less severe or risky compared to others. As well the overall cost of Solarwinds Backup's value is the main reason for choosing Solarwinds Backup as the primary backup/DR provider.

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized

• I can't speak to every dollar and cent involved, but I can tell you that the daily task of checking backup status has changed from at least an hour just to check VEEAM and Windows Backup statuses for multiple clients, to checking two pages and then digging into any problems. So as far as productivity goes, it's been wonderful!

Incentivized